U-Box at U-Haul Review

Looking to hire U-Box at U-Haul? See our detailed 11-point review based on our independent analysis of U-Box at U-Haul, 66 other Ripley moving companies, and 422 moving companies in Tennessee.
Key Takeaways:
- Overall rating: 6.27 out of 10
- Highest 11-point rating category: Will Hire Again
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
U-Haul, established in 1945 by L.S. "Sam" Shoen and his wife Anna Mary Carty Shoen, revolutionized the moving industry by providing do-it-yourself moving equipment on a one-way, nationwide basis. The company was born out of a personal need when the Shoens could not find a utility trailer to rent for a move from Los Angeles to Portland, leading to their pioneering concept of affordable trailer and truck rentals. Today, U-Haul offers a wide range of moving services and is known as the largest do-it-yourself moving company in North America, broadening its services to include a unique selection of moving vehicles, self-storage units, moving supplies, and more. U-Haul is headquartered in Phoenix, AZ, and operates across the U.S. and Canada, distinguishing itself by consistently innovating and expanding its service offerings, such as through the introduction of portable U-Box containers and the convenient 24/7 Truck Share program. The company remains a significant player in the moving industry, largely due to its wide-reaching network of over 20,000 neighborhood dealers.
Our Research
11 Point Rating
Metric | Score Out of 10 | vs Nationwide Comparison between U-Box at U-Haul & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
---|---|---|---|---|---|---|
Communication | 6.93 | ↓ -6.8% | 1 | 0 | 100.0% | |
Will Hire Again | 7.09 | ↓ -11.9% | 1 | 0 | 100.0% |
Recent U-Box at U-Haul Reviews
Communication - 6.93/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Will Hire Again - 7.09/10
How likely a customer is to hire the same movers again for their next move.
Overall Review Distribution
Additional Details
Moving Services Offered by U-Box at U-Haul
- International Moving
- Military Moving
- College Moving
- Last-Minute Moving
- Local Moving
- Long-Distance Moving
- Cross-Country Moving
- Packing
- Storage
- Moving Labor
Licenses
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Detailed Customer Insights
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Contact U-Box at U-Haul
- Munford, TN, 38058
- (901) 873-3300
- https://www.uhaul.com/Locations/UBox-Containers-near-Millington-TN-38053/771067/
How we ranked the top Tennessee movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Tennessee.
Rating Methodology
Here's the methodology we used to come up with the best movers in Tennessee:

Our original review-based ranking algorithm
We started with a total of 422 companies that offer moving services in the Tennessee area.
From these 422 companies, we analyzed a total of 62,925 reviews dating all the way back to December 2007.
We also reviewed a total of 11 state and federal moving licenses from these 422 companies and 1,270 different 3rd party review and social profiles.
Each of the ~62,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 157,987 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 23,532 Ripley moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Tennessee moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?