North American Van Lines is a leading moving company that has been in the moving industry since 1933. They provide both long distance and local moving services tailored to meet individual needs. With over 500 agent locations nationwide, they offer unmatched resources for your next move. Services offered by North American Van Lines include packing, loading, and transporting your belongings, as well as corporate relocation and international moving services. They are known for their personalized approach to moving and their 24-hour customer service. If you're looking for more options for movers in Memphis, TN, you can check out our directory. North American Van Lines is an industry leader in many areas, including the use of WorldTrac satellite technology to track shipments and providing advanced training for their drivers.
North American Van Lines
About North American Van Lines
Additional Cities Served: Bartlett, Southaven, Collierville, Germantown, Olive Branch, Horn Lake, West MemphisShow More >
Moving Services
- Cheap moving services
- Local moving services
- Long-distance moving services
- Cross-country moving services
- International moving services
- Small moving services
- Piano moving services
- Packing services
- Storage services
- Commercial moving services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/23/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of North American Van Lines
We analyzed and organized the customer reviews of North American Van Lines in Memphis, TN using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for North American Van Lines based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great work by movers”
“overall experience was AWFUL”
“the guys were very nice and timely”
“not confident in assembly quality”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“half day late on packing day”
“they were timely”
“took 16 days for a 700-mile move”
“they were late to pick up without communication”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“cheaper but stressed over delayed delivery”
“more expensive than the brokers”
“overcharged by more than $1400”
“described as expensive”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“great communication”
“had to inquire about damage myself”
“poor communication throughout the move”
“Great communication about delivery schedule”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“no price increase mentioned”
“no surprise charges”
“overcharged at destination without explanation”
“deleted insurance cover without advising”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“move was done quickly”
“in a hurry during assembly”
“fast and efficient”
“delivery took the longest estimated time”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“they are friendly”
“the guys were very friendly”
“they are friendly”
“rude supervisor, lack of empathy”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would hire again”
“would not recommend or hire again”
“would not hire again”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“crew forgot the refrigerator, response was delayed”
“polite but missed informing on damage protocol”
“seemed untrained in elliptical assembly”
“crew's unprofessional behavior and lack of transparency”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“no empathy and just send a form for remedy”
“no compensation or effort to rectify lateness”
“paid for deluxe service, expected better handling”
“"apologized" but did not rectify issues”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“cracked pieces, dings, broken crystal and china”
“had to ask them about the box damage”
“machine catches while peddling”
“delivery guy dropped a leg causing a dent”
Customer Insights
Cost: $ 15740.00 from 5 historical data points
Interstate Move Duration: 6 days from 7 reviews
Great Crew Members
| Vander Moore, Theo | Vander Moore and Theo did an amazing job |
| Barbara, Jamal, Tony | excellent communication from Barbara and professional, courteous delivery by Jamal and Tony |
| Gail, Kennard | Gail coordinated flawlessly, Kennard packed and drove perfectly |
| Angel | Angel and family were extremely careful and helpful |
| Brad Bax, Lisa | Brad was timely and diligent, Lisa ensured smooth communication. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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