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1-800-PACK-RAT Moving and Storage Review

Updated Jun 18, 2025

Looking to hire 1-800-PACK-RAT Moving and Storage? See our detailed 11-point review based on our independent analysis of 1-800-PACK-RAT Moving and Storage, 47 other Memphis moving companies, and 422 moving companies in Tennessee.

Key Takeaways:

  • Overall rating: 3.87 out of 10
  • Highest 11-point rating category: Friendliness
  • Our rankings and results are unbiased & backed by data… NOT paid promotions

About

1-800-PACK-RAT Moving and Storage is a moving company based in Memphis, Tennessee. Its service area extends to the local metro, throughout the state, and nationwide. Being part of a nationwide company, it offers clients a wide range of services, including moving and storage solutions. With secure, containerized storage units and door-to-door delivery, the company aims to provide a hassle-free moving experience for its customers. If you're looking for a greater variety of options, you'll find our competent Memphis, TN moving services very informative. Unfortunately, the information about the company's years in business and its founding is not available on the website.

Our Research

  • Analyzed 24 total reviews
  • Reviewed 2 social profiles and review listings
  • Checked for license verification at TN DOR & FMCSA
  • Crunched 86 data points pertaining to the above

11 Point Rating

MetricScorevs NationwidePositive ReviewsNegative ReviewsPositive Score
Quality4.61↓ -44.4%41323.5%
Punctuality2.55↓ -68.1%0130.0%
Affordability4.63↓ -38.9%1233.3%
Communication2.71↓ -63.5%1137.1%
Stick to Prices3.91↓ -34.4%1325.0%
Speed3.41↓ -59.6%060.0%
Friendliness6.22↓ -28.8%010.0%
Will Hire Again4.17↓ -48.2%41620.0%
Professionalism5.18↓ -36.7%1420.0%
Conflict Handling1.68↓ -58.6%030.0%

Recent 1-800-PACK-RAT Moving and Storage Reviews

Quality - 4.61/10

Overall quality of the service provided on moving day.

Recent Customer Praises
they are the detectives you want on your relocation case
seamless experience and would use the service in the future
Recent Customer Complaints
completely dissatisfied with the service
Overall Review Distribution
Positive
4 (23.5%)
Negative
13 (76.5%)

Additional Details

Moving Services Offered by 1-800-PACK-RAT Moving and Storage

N/A

Contact 1-800-PACK-RAT Moving and Storage

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How we ranked the top Tennessee movers

Why you should trust us

We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Tennessee.

Rating Methodology

Here's the methodology we used to come up with the best movers in Tennessee:

Our data scientist working on the years of experience formula

Our original review-based ranking algorithm

We started with a total of 422 companies that offer moving services in the Tennessee area.

From these 422 companies, we analyzed a total of 62,925 reviews dating all the way back to December 2007.

We also reviewed a total of 11 state and federal moving licenses from these 422 companies and 1,270 different 3rd party review and social profiles.

Each of the ~62,000 reviews was scored according to our detailed 11-point rating criteria

This gave us a total of 157,987 data points to compute individual company scores.

Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 23,532 Memphis moving company data points from the past 2 years that carry more weight.

Bayesian averages calculated to fairly account for the differences between companies that are newer.

The Great Guys Moving 11-Point Rating Breakdown

Our 11-point rating criteria scores every Tennessee moving company across 11 of the most important criteria for a succesful moving experience.

Quality

Overall quality of the service provided on moving day.

8.20/10 avg in Tennessee from 31,559 reviews

Punctuality

Did the crew show up on-time with the required equipment?

7.74/10 avg in Tennessee from 10,463 reviews

Affordability

How affordable was the moving service?

7.41/10 avg in Tennessee from 5,580 reviews

Communication

Responsiveness before, during, and after the move.

7.17/10 avg in Tennessee from 10,634 reviews

Stick to Prices

Was the final price consistent with the original quote?

5.51/10 avg in Tennessee from 3,210 reviews

Speed

Efficiency without taking unnecessary time to increase costs.

8.24/10 avg in Tennessee from 11,824 reviews

Friendliness

Was the moving crew cordial and friendly on moving day?

8.68/10 avg in Tennessee from 18,059 reviews

Will Hire Again

How likely a customer is to hire the same movers again.

7.95/10 avg in Tennessee from 31,989 reviews

Professionalism

Did the moving crew behave professionally on moving day?

8.10/10 avg in Tennessee from 17,652 reviews

Conflict Handling

How well the company responds to accidents and issues.

3.84/10 avg in Tennessee from 3,644 reviews

Precision & Care

Were walls scratched? Did furniture get damaged or lost?

7.81/10 avg in Tennessee from 13,377 reviews