Since the 1970s, Armstrong Relocation has been helping homes and businesses move forward. The Armstrong family of companies expands its reach in Knoxville with Volunteer Moving & Storage, a moving and storage provider that assists residential and commercial clients in the area. Volunteer Moving offers local and long-distance moves, employee relocations, and international transfers. Supplementing its services, the company renders facility moving, furniture arrangement, equipment installation, technology disconnect and reconnect support, and space decommissioning services. It also provides logistics and warehousing services to keep your valuables and possessions safe and secure through asset management, fulfillment, and final mile services. Whether its relocation or logistics needs, Volunteer Moving & Storage can offer the right service for you.
Volunteer Moving & Storage
About Volunteer Moving & Storage
Additional Cities Served: Morristown, Farragut, Sevierville, Crossville, La Follette, Tazewell, Andrews
Moving Services
- Residential Moving
- Local Moving
- Long-Distance Moving
- Employee Relocation
- International Moving
- Office Moving
- Facility Moving
- Furniture & Equipment Installation
- Technology Disconnect & Reconnect Support
- Space Decommissioning Services
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Customer Reviews of Volunteer Moving & Storage
We analyzed and organized the customer reviews of Volunteer Moving & Storage in Knoxville, TN using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Volunteer Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“single worst experience with a service provider”
“The driver and helpers provided excellent service”
“Like pulling teeth to unload one pallet”
“threatened by their employee during traffic incident”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“Early on time”
“Crew was on time”
“timely load and delivery”
“called when they were 20 minutes out”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“over-billed, extremely inefficient staff”
“do not do business with them”
“extremely affordable move plan called SNAP”
“competitive estimate implies great affordability”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“kept us informed about the whole process”
“never receive a call back”
“difficult reaching the general manager”
“Sales and Coordinator answered my questions and concerns”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“disagreement with billing, implies not sticking to quoted prices”
“run by liars and cowards”
“no mention of price issues”
“bait and switch their customers”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“borderline lazy staff”
“Like pulling teeth to unload one pallet”
“the whole place works at their own pace”
“they were very fast”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“They were friendly”
“really pleasant disposition that put us at ease”
“labeling company as cowards”
“they are nice and pleasant”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“will never use or recommend this company”
“Would definitely use Armstrong Relocation again”
“Like pulling teeth to unload one pallet”
“can't go wrong with these guys”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“careless and poorly-supervised staff”
“They were professional”
“combination of professionalism and a really pleasant disposition”
“professionalism noted from start to finish”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“unlikely to rectify issues as cowards”
“didn't ensure special requirements known for move”
“claims department never made any accomodations for my damaged pieces”
“Did not attempt to rectify missing items.”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“furniture broken, gouged, and scratched”
“Took great care loading and unloading the contents”
“no damage, took good care of our belongings”
“respectful of our items”
Great Crew Members
| Doug,Megan | Doug was very easy to work with, Megan was friendly and easy to work with |
| Fester | unloaded |
| DJ, Goody | DJ and Goody were amazing |
| Doug | Doug kept checking in and helped secure stuff |
| Karen, Ricky | Karen and Ricky mentioned by name as part of an amazing team |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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