PODS Moving & Storage is a leading moving and storage company that has been in business for nearly 25 years. They are based in Knoxville, Tennessee, and have multiple locations across the United States, as well as international services in Canada, Australia, and the United Kingdom. They provide flexible moving and storage solutions for both residential and commercial customers, including local and long-distance moving, on-site storage, and storage at their secure facilities. PODS is also known for its innovative portable storage containers and PODZILLA hydraulic system, which allows certified drivers to maneuver containers safely and efficiently. Additional services include car shipping, moving supplies, and packing and loading support.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Maryville, Oak Ridge, Farragut, Clinton, Lenoir City, La Follette, KingstonShow More >
Moving Services
- Local Moving
- Long-Distance Moving
- Storage Services
- Storage On-Site
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Move-In Services
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Customer Reviews of PODS Moving & Storage
We analyzed and organized the customer reviews of PODS Moving & Storage in Knoxville, TN using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for PODS Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
6.69/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great work by Myron and staff”
“very easy and less expensive than projected”
“great work by movers”
“great work by movers”
2. Punctuality
7.39/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“Myron was on time”
“Myron was prompt”
“were there when they said would be”
“exactly when they promised it”
3. Affordability
4.24/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“less expensive than we had projected”
“price was minimal considering what's included”
“great value for your money”
“Turned into an $800 nightmare”
4. Communication
5.7/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“staff were very accommodating and helpful”
“great communication regarding the prices and services”
“everyone at PODS was very helpful and friendly”
“customer service was knowledgeable and friendly”
5. Stick to Prices
2.55/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“did exactly what they promised”
“Refuse to prorate and plan another pick up fee”
“quoted price was misleading”
“unexpected fees after being told no”
6. Speed
7.65/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“super friendly and efficient”
“They are fast”
“got it here promptly and removed it next day”
“nailed the job like a pro”
7. Friendliness
8.94/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Myron was very courteous”
“they are friendly”
“they are friendly”
“Myron was very nice”
8. Will Hire Again
6.41/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“Best option ever”
“would hire again”
“recommend this company and would hire again”
“will use them again”
9. Professionalism
8.13/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“professional service by Myron”
“great guy and professional in maneuvering POD”
“very professional”
“crew conduct was professional”
10. Conflict Handling
1.99/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“Myron went above and beyond to solve an issue.”
“offered 70.00 in a settlement”
“doesn't care about taking care of issues”
“did not rectify the situation efficiently”
11. Precision & Care
5.87/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“our items were taken care of while in transit”
“did about 4,000 worth of damage”
“no damage to our property”
“took extra care to avoid damage”
Customer Insights
Cost: $ 1957.00 from 22 historical data points
Great Crew Members
| Myron | Myron was amazing |
| Myron | great guy and professional in maneuvering POD |
| Myron | skillful maneuvering and courteous behavior |
| Myron | Myron was courteous and professional |
| Myron | Myron did a wonderful job |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact PODS Moving & Storage
10155 Gallows Point Dr, Knoxville, TN, 37931
(877) 770-7637
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