Bellhop Moving

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based on 748+ data points
Circle Info

About Bellhop Moving

Bellhop Moving is an established moving company with nationwide operations and locations across the United States. With 300,000 moves under its belt, Bellhop Moving knows what it takes to make a move successful, whether it’s residential or commercial, and whether it’s local or long distance. It is committed to delivering the best customer experience in the industry by ensuring that each customer who comes through one of its doors feels like they have been treated as if they were family. For this reason, Bellhop Moving provides transparent pricing, flexible service options, background-checked movers, industry-best customer support, and an easy-to-access online dashboard where you can digitally manage your entire moving experience. Bellhop Moving has locations in Hendersonville and eight other cities throughout Tennessee. It has over 20,000 customer reviews with an average rating of 4.8/5.

Additional Cities Served: Carthage, Ridgetop, Estill Springs

USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 08/12/24

USDOT

3296538

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of Bellhop Moving

We analyzed and organized the customer reviews of Bellhop Moving in Westmoreland, TN using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Bellhop Moving based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

7.01/10

Nationwide Average: 8.44/10

Reviews Mention icon

Recent Reviews Mention...

the overall experience was terrible

they only did half the job

these guys are horrible

received poor service and not satisfied

2. Punctuality

6.19/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

arrived almost 40 minutes late

two hours late

only one mover showed up

they rescheduled my reserved time

3. Affordability

7.65/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

asked to pay full price again for incomplete job

prices were amazing

cheaper than other moving companies

best affordable price

4. Communication

5.59/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

didn't communicate double-booking issue in advance

customer service refused to help

difficult to communicate for reimbursement

very unprofessional communication about my move

5. Stick to Prices

3.38/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

did not stick to quoted prices

could not fulfill the service despite taking a deposit

Offered to reschedule with a discount.

offered to take off 20% but didn't honor it later

6. Speed

7.73/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

took over 10 hours to complete the move

everything rolled around inside the truck

so efficient

The team did it in 2 hours

7. Friendliness

8.97/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

movers were high and unprofessional

and friendly

were friendly

each team member was very friendly

8. Will Hire Again

6.66/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

would not hire this company again

would definitely not hire again

would not hire this company again

do not recommend and won't use again

9. Professionalism

6.41/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

crew was ill equipped and unprofessional

unprofessional behavior and service

unprofessional to change my time last minute

impressed with the professionalism

10. Conflict Handling

2.89/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

refusing to address the issue of broken washer

customer service did nothing about issues

company handled the situation poorly

only offered 30% off to unload 48 hrs later.

11. Precision & Care

6.18/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

they dropped and damaged multiple items

dropped an antique dresser without protection

handled all of our items with care

they broke 4 pieces of furniture

Customer Insights icon

Customer Insights

Hourly Minimum: 2 hours from 3 reviews


Local Move Duration: 3 hours from 13 reviews

Great Crew Members icon

Great Crew Members

Deshawn,LucasDeshawn and Lucas from Nashville team were solid
Logan, TravisLogan and Travis were praised for being fantastic, fast, strong, and efficient
Logan, WilliamLogan and William communicated well and handled items with care
John, Coopergreat attitude, were careful, courteous
GeraldGerald was especially helpful
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Bellhop Moving

Location
383 E Main St, Hendersonville, TN, 37075
Phone
(615) 645-4783
Link
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