PODS Moving & Storage has been in business for nearly 25 years and has locations across the U.S., Canada, Australia, and the United Kingdom. The company provides moving and storage services to customers based on their unique needs, offering a range of solutions including multiple container sizes, pay-as-you-go pricing, flexible scheduling, and car shipping. PODS is known for its portable storage containers and cutting-edge PODZILLA hydraulic system that allows for easy container loading and unloading. Serving various locations including Clarksville, TN's movers, with over 245 Storage Center locations servicing 46 states and 6 provinces, PODS makes moving and storage easier by offering personalized service, expert solutions, and a network of trusted partners for packing, loading, and car shipping services.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Clarksville, Hendersonville, Gallatin, Springfield, Goodlettsville, Portland, White HouseShow More >
Moving Services
- Local Moving
- Long-Distance Moving
- Storage Services
- Storage On-Site
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and storage supplies
- Packing and loading support
- Vehicle shipping
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Customer Reviews of PODS Moving & Storage
We analyzed and organized the customer reviews of PODS Moving & Storage in Nashville, TN using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for PODS Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“excellent overall experience”
“completely satisfied with the service”
“Absolute nightmare to deal with.”
“great service”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“delivered on dates promised”
“Didn’t deliver on time.”
“had a 0600 am appointment, an hour later nothing”
“had to wait 10 days for my belongings”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“most cost effective for out of state move”
“extremely expensive due to unexpected charges”
“it cost me 540.96 for 3 weeks”
“price is fair and much less than large moving companies”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“always very communicative and easy to work with”
“It was seamless and easy”
“great communication via email, text, and phone”
“no communication”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“the price was the price”
“Lied about the quote.”
“notable disparity between billed and quoted amount”
“Did everything they said they would”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“super slow in offloading Pod”
“very quick to load items”
“quick and easy load/unload”
“got me unloaded quick”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Driver showed up swearing in front of our children.”
“The people were very nice”
“staff was friendly”
“customer service was not friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“highly recommend and would hire again”
“Will never do business with this company again.”
“would highly recommend PODS”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Driver showed up swearing in front of our children.”
“drivers knew how to do their job”
“staff conducted themselves well”
“unprofessional behavior noted”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“Adam went well above and beyond to rectify the issue ”
“no effort made to address or resolve billing dispute”
“hard to correct a false delivery”
“never heard back on claims, no resolution provided”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“Destroyed our grass yard and shattered our concrete driveway.”
“nothing was damaged”
“our belongings were in good condition”
“damaged our property”
Customer Insights
Cost: $ 596.00 from 3 historical data points
Great Crew Members
| Adam | Adam found a solution rather than leaving the problem |
| Warehouse director | was understanding |
| Lorenzo S. | Lorenzo S. made the process easy, was friendly and professional |
| Lorenzo | Lorenzo was so very kind and helpful, responded well |
| Kenny Lewellen, Brad | friendly, nice and efficient during pick-up |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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