Freddy Duncan & Sons Moving & Storage Review
Looking to hire Freddy Duncan & Sons Moving & Storage? See our detailed 11-point review based on our independent analysis of Freddy Duncan & Sons Moving & Storage, 4 other Cookeville moving companies, and 422 moving companies in Tennessee.
Key Takeaways:
- Freddy Duncan & Sons Moving & Storage is the Top 3 Movers in Cookeville, TN
- Overall rating: 7.39 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
For over 30 years, Freddy Duncan & Sons Moving and Storage has been a premier service provider in Middle Tennessee for those seeking professional moving services. This full-service, family-owned and operated business stands out among movers in Cookeville, TN by offering customized residential and commercial moving along with retirement relocation packages. The range of services include flexible options that cater to each client’s specific needs, encompassing services like professional packing and crating, climate-controlled self-storage, and U-Box rentals. The company enables clients to pack their items in the container at a pace comfortable to them, after which the dedicated team from Freddy Duncan & Sons transports it either to the client's new location or to their own secure warehouse for storage. While Freddy Duncan & Sons is headquartered in Cookeville, they extend their services to the surrounding areas including Crossville, Fairfield Glade and further. An authorised Atlas interstate agent, they possess the capabilities to efficiently execute moves within Tennessee and neighboring states. As a certified ProMover, Freddy Duncan & Sons is committed to upholding values through transparent pricing, ensuring no hidden fees – the initial quote corresponds to the final price.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Freddy Duncan & Sons Moving & Storage & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 8.56 | ↑ 3.1% | 35 | 5 | 87.5% | |
| Punctuality | 7.51 | ↓ -5.9% | 7 | 2 | 77.8% | |
| Affordability | 6.46 | ↓ -14.7% | 4 | 2 | 66.7% | |
| Communication | 7.14 | ↓ -3.9% | 11 | 4 | 73.3% | |
| Stick to Prices | 3.63 | ↓ -39.1% | 1 | 4 | 20.0% | |
| Speed | 9.07 | ↑ 7.4% | 9 | 0 | 100.0% | |
| Friendliness | 9.53 | ↑ 9.1% | 29 | 0 | 100.0% | |
| Will Hire Again | 8.27 | ↑ 2.8% | 36 | 6 | 85.7% | |
| Professionalism | 8.22 | ↑ 0.5% | 19 | 3 | 86.4% | |
| Conflict Handling | 4.96 | ↑ 21.9% | 2 | 1 | 66.7% | |
| Precision & Care | 7.90 | ↓ -0.4% | 12 | 2 | 85.7% |
Recent Freddy Duncan & Sons Moving & Storage Reviews
Quality - 8.56/10
Overall quality of the service provided on moving day.
Overall Review Distribution
Punctuality - 7.51/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Affordability - 6.46/10
How affordable was the moving service?
Overall Review Distribution
Communication - 7.14/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Stick to Prices - 3.63/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Speed - 9.07/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Overall Review Distribution
Friendliness - 9.53/10
Was the moving crew cordial and friendly to be around on moving day?
Overall Review Distribution
Will Hire Again - 8.27/10
How likely a customer is to hire the same movers again for their next move.
Overall Review Distribution
Professionalism - 8.22/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Conflict Handling - 4.96/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 7.90/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Overall Review Distribution
Additional Details
Moving Services Offered by Freddy Duncan & Sons Moving & Storage
- Residential Moves
- Long Distance Moves
- International Moves
- Corporate Relocation
- Military Moves
- Government Moves
- Additional Moving Services
- Small Moves
- Piano Moving
- Furniture Moving
Licenses
State & federal license information
USDOT Interstate License
Status: Not Authorized for Interstate Moves (last checked 6/29/25)- USDOT: 1984133
- ENTITY TYPE: Carrier
8
Registered Trucks, Tractors, or Vans
7
Registered Drivers
12/03/24
Most Recent USDOT Update
80,000
Annual Interstate Miles (2023)
Detailed Customer Insights
Based on our analysis of Freddy Duncan & Sons Moving & Storage's customer reviews:
Error. Please try again later.
Awards
Contact Freddy Duncan & Sons Moving & Storage
- Cookeville, TN, 38501
- (931) 526-9500
- https://duncanstorage.com/
Follow Freddy Duncan & Sons Moving & Storage:
How we ranked the top Tennessee movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Tennessee.
Rating Methodology
Here's the methodology we used to come up with the best movers in Tennessee:
Our original review-based ranking algorithm
We started with a total of 422 companies that offer moving services in the Tennessee area.
From these 422 companies, we analyzed a total of 62,925 reviews dating all the way back to December 2007.
We also reviewed a total of 11 state and federal moving licenses from these 422 companies and 1,270 different 3rd party review and social profiles.
Each of the ~62,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 157,987 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 23,532 Cookeville moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Tennessee moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
