U-Pack Review
Looking to hire U-Pack? See our detailed 11-point review based on our independent analysis of U-Pack, 98 other Webster moving companies, and 301 moving companies in South Dakota.
Key Takeaways:
- Overall rating: 5.39 out of 10
- Highest 11-point rating category: Quality
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
U-Pack is a moving company based in Fort Smith, AR, that offers fast and convenient long-distance moving services. Established in 1997, the company provides door-to-door moves for homes of varying sizes. U-Pack's service area also covers a broad spectrum of locations including De Smet, SD. The company offers flexible service options, including storage, guaranteed transit, and online management, helping fulfill its customers' needs and budgets. From military to student moves, or job relocation to small moves, U-Pack's experienced consultants provide exceptional customer support both over the phone and online, promising a smooth moving experience for clients.
Our Research
- Analyzed 1 total reviews
- Reviewed 1 social profiles and review listings
- Checked for license verification at FMCSA
- Crunched 3 data points pertaining to the above
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between U-Pack & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 6.33 | ↓ -23.8% | 0 | 1 | 0.0% | |
| Punctuality | 5.37 | ↓ -32.7% | 0 | 1 | 0.0% | |
| Will Hire Again | 6.17 | ↓ -23.3% | 0 | 1 | 0.0% |
Recent U-Pack Reviews
Quality - 6.33/10
Overall quality of the service provided on moving day.
Overall Review Distribution
Punctuality - 5.37/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Will Hire Again - 6.17/10
How likely a customer is to hire the same movers again for their next move.
Overall Review Distribution
Additional Details
Moving Services Offered by U-Pack
- Long Distance Moving
- Military Moves
- Cross Country Moving
- Senior Moving
- Student Moves
- Job Relocation
- Small Moves
- Compare Moving Services
- U-Pack vs Full Service
- U-Pack vs Portable Storage
Licenses
State & federal license information
USDOT Interstate License
Status: Not Authorized for Interstate Moves (last checked 7/03/25)- USDOT: 2306845
- MC: 1504955
- ENTITY TYPE: Carrier
3
Registered Trucks, Tractors, or Vans
3
Registered Drivers
12/27/22
Most Recent USDOT Update
10,000
Annual Interstate Miles (2013)
Detailed Customer Insights
We do not currently have insights to display for U-Pack
Error. Please try again later.
Contact U-Pack
- 1009 17th St SE, Watertown, SD, 57201
- (844) 611-4582
- https://www.upack.com/
Follow U-Pack:
How we ranked the top South Dakota movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in South Dakota.
Rating Methodology
Here's the methodology we used to come up with the best movers in South Dakota:
Our original review-based ranking algorithm
We started with a total of 301 companies that offer moving services in the South Dakota area.
From these 301 companies, we analyzed a total of 35,034 reviews dating all the way back to August 2008.
We also reviewed a total of 125 state and federal moving licenses from these 301 companies and 935 different 3rd party review and social profiles.
Each of the ~35,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 90,881 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 12,622 Webster moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every South Dakota moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
