North American Van Lines Review
Looking to hire North American Van Lines? See our detailed 11-point review based on our independent analysis of North American Van Lines, 7 other Mitchell moving companies, and 40 moving companies in South Dakota.
Key Takeaways:
- North American Van Lines is the Top 10 Movers in Mitchell, SD
- Overall rating: 7.08 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
North American Van Lines, established in 1933, is a leader in the relocation industry with a history spanning over 80 years. Based in the United States and with more than 500 agent locations nationwide, the company provides a wide range of moving services. North American Van Lines offers local and long-distance moving, including corporate and international relocation, packing, loading, and transporting services. The company is noted for its innovative approaches such as being the first to use WorldTrac satellites, crane vans, and interactive driving simulators. These technological advancements ensure high-quality service and safety standards, distinguishing it from competitors. Moreover, they provide a shipment-tracking system that enhances customer engagement by allowing them to check the status of their shipments online. The "Website Information" provided was useful and comprehensive for generating a succinct description of the company.
Our Research
- Analyzed 2 total reviews
- Reviewed 1 social profiles and review listings
- Checked for license verification at FMCSA
- Crunched 9 data points pertaining to the above
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between North American Van Lines & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.27 | ↓ -12.4% | 1 | 0 | 100.0% | |
| Affordability | 7.07 | ↓ -6.7% | 1 | 0 | 100.0% | |
| Communication | 7.47 | ↑ 0.5% | 2 | 0 | 100.0% | |
| Stick to Prices | 6.57 | ↑ 10.3% | 1 | 0 | 100.0% | |
| Friendliness | 7.78 | ↓ -10.9% | 1 | 0 | 100.0% | |
| Will Hire Again | 7.38 | ↓ -8.3% | 2 | 0 | 100.0% | |
| Professionalism | 7.38 | ↓ -9.8% | 1 | 0 | 100.0% |
Recent North American Van Lines Reviews
Quality - 7.27/10
Overall quality of the service provided on moving day.
Overall Review Distribution
Affordability - 7.07/10
How affordable was the moving service?
Overall Review Distribution
Communication - 7.47/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 6.57/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Friendliness - 7.78/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 7.38/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 7.38/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Additional Details
Moving Services Offered by North American Van Lines
- Local Moving
- Long Distance Moving
- International Moving
- Full Service Packing
- Fragile Only Packing
- Self Pack
- Loading and Unloading Services
- Moving Storage
- Installation and Assembly Services
- Household Moving
Licenses
We do not currently have license data to display for North American Van Lines
Detailed Customer Insights
We do not currently have insights to display for North American Van Lines
Error. Please try again later.
Awards
Contact North American Van Lines
- Mount Vernon, SD, 57363
- (605) 299-4325
- https://www.northamerican.com/local/mitchell-sd-moving-company
Follow North American Van Lines:
How we ranked the top South Dakota movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in South Dakota.
Rating Methodology
Here's the methodology we used to come up with the best movers in South Dakota:
Our original review-based ranking algorithm
We started with a total of 40 companies that offer moving services in the South Dakota area.
From these 40 companies, we analyzed a total of 3,244 reviews dating all the way back to December 2009.
We also reviewed a total of 2 state and federal moving licenses from these 40 companies and 144 different 3rd party review and social profiles.
Each of the ~3,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 7,602 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 817 Mitchell moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every South Dakota moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
