The Moving Squad Review
Looking to hire The Moving Squad? See our detailed 11-point review based on our independent analysis of The Moving Squad, 26 other Augusta moving companies, and 733 moving companies in Georgia.
The Moving Squad has an overall score of 7.65 out of 10. Based on our extensive analysis, this is a Good score and places it in the top 53.55% of all movers in Georgia and the top 54.87% of moving companies nationwide. They score better than 178 movers in Georgia.
Key Takeaways:
- Overall rating: 7.65 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
For over 26 years, The Moving Squad has been providing full-service relocations for customers in Columbia, Lexington, Aiken, Sumter, Blythewood, Chapin, Irmo, and beyond. Our team is one of the many movers in Columbia, SC and we're licensed, insured, and experienced in providing personalized moving services that promise speed, efficiency, and affordability even if you have a number of large items or heavy furniture that needs to be moved. The Moving Squad provides the materials and packing services that ensure your valuables are protected and arrive at your new location safely and securely. Operating out of West Columbia, SC, we also offer long-distance moving services if you need to relocate out of state and we own climate-controlled storage units to keep your items protected before, during, or even after a move.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between The Moving Squad & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 8.67 | ↑ 4.4% | 82 | 13 | 86.3% | |
| Punctuality | 8.38 | ↑ 5.1% | 20 | 4 | 83.3% | |
| Affordability | 7.23 | ↓ -4.5% | 11 | 5 | 68.8% | |
| Communication | 7.33 | ↓ -1.3% | 17 | 6 | 73.9% | |
| Stick to Prices | 6.38 | ↑ 7.0% | 3 | 1 | 75.0% | |
| Speed | 8.98 | ↑ 6.4% | 29 | 3 | 90.6% | |
| Friendliness | 9.72 | ↑ 11.4% | 53 | 0 | 100.0% | |
| Will Hire Again | 8.50 | ↑ 5.7% | 83 | 14 | 85.6% | |
| Professionalism | 9.06 | ↑ 10.9% | 51 | 4 | 92.7% | |
| Conflict Handling | 2.31 | ↓ -43.3% | 1 | 9 | 10.0% | |
| Precision & Care | 7.59 | ↓ -4.2% | 31 | 11 | 73.8% |
Recent The Moving Squad Reviews
Quality - 8.67/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 8.38/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 7.23/10
How affordable was the moving service?
Overall Review Distribution
Communication - 7.33/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 6.38/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Speed - 8.98/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 9.72/10
Was the moving crew cordial and friendly to be around on moving day?
Overall Review Distribution
Will Hire Again - 8.50/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 9.06/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Conflict Handling - 2.31/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 7.59/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by The Moving Squad
- Residential Moving Services
- Commercial Moving Services
- Heavy-Duty Moving
- Packing Services
- Climate Controlled Storage
- Military or Government Move
- Piano Moving
- Appliance Moving
- Furniture Moving
- Last-Minute Moving
Licenses
State & federal license information
USDOT Interstate License
Status: Not Authorized for Interstate Moves (last checked 2/23/24)- USDOT: 3244919
- MC: 1019947
- ENTITY TYPE: Carrier
3
Registered Trucks, Tractors, or Vans
3
Registered Drivers
1/03/22
Most Recent USDOT Update
6,400
Annual Interstate Miles (2021)
Detailed Customer Insights
Based on our analysis of The Moving Squad's customer reviews:
3.5 hrs
Local Move Duration
based on 5 reviews
Error. Please try again later.
Awards
Contact The Moving Squad
- 3118 Augusta Rd, West Columbia, SC, 29170
- (803) 915-7782
- https://www.movingsquadsc.com/
Follow The Moving Squad:
How we ranked the top Georgia movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Georgia.
Rating Methodology
Here's the methodology we used to come up with the best movers in Georgia:
Our original review-based ranking algorithm
We started with a total of 733 companies that offer moving services in the Georgia area.
From these 733 companies, we analyzed a total of 101,327 reviews dating all the way back to February 2008.
We also reviewed a total of 129 state and federal moving licenses from these 733 companies and 2,066 different 3rd party review and social profiles.
Each of the ~101,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 245,170 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 21,919 Augusta moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Georgia moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
