PODS Moving & Storage

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PODS Moving & Storage logo
based on 1897+ data points
Circle Info

About PODS Moving & Storage

PODS Moving & Storage is a leading moving and storage company that has been in business for nearly 25 years. With over 3,000 associates, the company operates across the United States, Canada, Australia, and the United Kingdom. If you're considering a move and doing your research, you might be seeking out movers in Mount Pleasant, SC. PODS offers tailored solutions for customers, including long-distance moves, storage services, and car shipping. They provide flexibility and control through services like built-in storage, adjustable scheduling, and on-site containers. PODS also offers packing supplies, connection to trusted local labor providers, and access to multiple container sizes (8-foot, 12-foot, and 16-foot). The company is known for its innovative PODZILLA hydraulic system, which allows for safe and efficient container loading and unloading.

Moving Services

  • Local Moving
  • Long-Distance Moving
  • Storage Services
  • Storage On-Site
  • Packing & Loading Assistance
  • Moving Supplies
  • Car Shipping
  • Moving and storage supplies
  • Packing and loading support
  • Move In Services
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 12/21/24

USDOT

2079979

MC

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of PODS Moving & Storage

We analyzed and organized the customer reviews of PODS Moving & Storage in North Charleston, SC using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for PODS Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

9.07/10

Nationwide Average: 8.44/10

Reviews Mention icon

Recent Reviews Mention...

Overall terrible experience

Pods is a genius idea

very easy process

great experience with our PODS delivery

2. Punctuality

8.95/10

Nationwide Average: 8.07/10

Reviews Mention icon

Recent Reviews Mention...

Showed up late with no prior notification

delivered early

Roy called and was prompt for drop off and pick up

Roy delivered our POD on time

3. Affordability

5.95/10

Nationwide Average: 7.69/10

Reviews Mention icon

Recent Reviews Mention...

Price was better than similar size self storage

overcharged by an extra $955

extremely expensive due to unfair extra charges

cost is about the same as renting a U-Haul

4. Communication

8.31/10

Nationwide Average: 7.53/10

Reviews Mention icon

Recent Reviews Mention...

Every step of the process was smooth

Poor communication by phone

Mike did a great job of calling ahead of time

Roy was friendly and provided excellent customer service

5. Stick to Prices

3.08/10

Nationwide Average: 5.99/10

Reviews Mention icon

Recent Reviews Mention...

quote was different from actual cost

overcharged hoping I won't notice

did not stick to the quoted price, charged unfairly

lied to about insurance

6. Speed

8.97/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

made it all super fast and easy

Quick and efficient delivery of the POD

in and out in a jiffy.

in and out in 20 minutes

7. Friendliness

9.75/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

Crew was rude

Roy was friendly

Ray was super friendly

Roy was friendly

8. Will Hire Again

8.71/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

Would not hire again due to rudeness and tardiness

happy with the service, would hire again

would definitely recommend working with him

Ray did a great job on delivery

9. Professionalism

9.39/10

Nationwide Average: 8.31/10

Reviews Mention icon

Recent Reviews Mention...

Crew was rude and unprofessional

team is professional and strives to make customer happy

Professional and knowledgeable staff

Drivers were professional

10. Conflict Handling

4.01/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

Roy ensured we did not get charged an extra day

took 2 weeks to get a refund

no one helps anyone there, not willing to right a wrong

did not make any effort to rectify their mistake

11. Precision & Care

7.75/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

loaded the POD safely

Nothing damaged on arrival

disorganized and sloppy handling

items were not handled well, waited 8 hours

Customer Insights icon

Customer Insights

Cost: $ 1261.00 from 8 historical data points


Interstate Move Duration: 10 days from 5 reviews

Great Crew Members icon

Great Crew Members

RoyA+ to Roy. Friendly and fast
RayRay was super friendly and made things easy
RayRay did a great job on delivery
MikeMike placed the POD exactly where needed
RoyRoy put the POD in the perfect spot and was very friendly
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact PODS Moving & Storage

Location
830 Drop Off Dr Suite C, Summerville, SC, 29486
Phone
(877) 770-7637
Link
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