Westbrook Charleston LLC. Review
Looking to hire Westbrook Charleston LLC.? See our detailed 11-point review based on our independent analysis of Westbrook Charleston LLC., 53 other Charleston moving companies, and 313 moving companies in South Carolina.
Key Takeaways:
- Overall rating: 6.52 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Westbrook Charleston LLC is a multi-branch moving company that has grown over the years by maintaining high standards and providing reliable services. With branches such as Westbrook Moving, Westbrook Atlanta, and Westbrook Charleston, they aim to cater to various clients, including individuals moving their family belongings, antique dealers requiring careful shipping, and interior designers needing receiving and warehousing services. Westbrook's White Glove Specialists offer the highest level of care in the moving industry by providing air-ride trucks equipped with GPS monitoring and security systems, packing and unpacking, and cleanup services tailored to clients' needs. Their experienced staff is dedicated to the customer satisfaction of those seeking movers in Charleston, SC.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Westbrook Charleston LLC. & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.37 | ↓ -11.2% | 2 | 0 | 100.0% | |
| Punctuality | 7.08 | ↓ -11.3% | 1 | 0 | 100.0% | |
| Affordability | 7.31 | ↓ -3.5% | 2 | 0 | 100.0% | |
| Communication | 6.64 | ↓ -10.7% | 1 | 0 | 100.0% | |
| Stick to Prices | 6.10 | ↑ 2.3% | 1 | 0 | 100.0% | |
| Speed | 7.51 | ↓ -11.1% | 1 | 0 | 100.0% | |
| Friendliness | 7.61 | ↓ -12.8% | 1 | 0 | 100.0% | |
| Will Hire Again | 6.71 | ↓ -16.6% | 2 | 1 | 66.7% | |
| Professionalism | 7.53 | ↓ -7.9% | 2 | 0 | 100.0% | |
| Conflict Handling | 2.18 | ↓ -46.5% | 0 | 1 | 0.0% | |
| Precision & Care | 5.65 | ↓ -28.7% | 0 | 1 | 0.0% |
Recent Westbrook Charleston LLC. Reviews
Quality - 7.37/10
Overall quality of the service provided on moving day.
Overall Review Distribution
Punctuality - 7.08/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Affordability - 7.31/10
How affordable was the moving service?
Overall Review Distribution
Communication - 6.64/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Stick to Prices - 6.10/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Speed - 7.51/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Overall Review Distribution
Friendliness - 7.61/10
Was the moving crew cordial and friendly to be around on moving day?
Overall Review Distribution
Will Hire Again - 6.71/10
How likely a customer is to hire the same movers again for their next move.
Overall Review Distribution
Professionalism - 7.53/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Conflict Handling - 2.18/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 5.65/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Overall Review Distribution
Additional Details
Moving Services Offered by Westbrook Charleston LLC.
- White Glove Moving and Delivery
- Packing and Shipping
- Nationwide Delivery
- Secure On-Site Storage
- Local Moving
- Long-Distance Moving
- Loading and Unloading Assistance
- Short and Long-term Consolidation
- Receiving, Warehousing, Storage
- Professional Expert Moving Services
Licenses
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Detailed Customer Insights
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Contact Westbrook Charleston LLC.
- 3225 Fortune Dr suite c, North Charleston, SC, 29418
- +1 843-552-1874
- https://www.westbrookcorp.com/
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How we ranked the top South Carolina movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in South Carolina.
Rating Methodology
Here's the methodology we used to come up with the best movers in South Carolina:
Our original review-based ranking algorithm
We started with a total of 313 companies that offer moving services in the South Carolina area.
From these 313 companies, we analyzed a total of 41,390 reviews dating all the way back to September 2009.
We also reviewed a total of 6 state and federal moving licenses from these 313 companies and 883 different 3rd party review and social profiles.
Each of the ~41,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 92,275 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 15,288 Charleston moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every South Carolina moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
