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1-800-PACK-RAT Moving and Storage Review

Updated Jun 13, 2025

Looking to hire 1-800-PACK-RAT Moving and Storage? See our detailed 11-point review based on our independent analysis of 1-800-PACK-RAT Moving and Storage, 53 other Charleston moving companies, and 313 moving companies in South Carolina.

Key Takeaways:

  • Overall rating: 4.20 out of 10
  • Highest 11-point rating category: Friendliness
  • Our rankings and results are unbiased & backed by data… NOT paid promotions

About

1-800-PACK-RAT Moving and Storage is a company that offers convenient, secure, and affordable moving and storage solutions. Their all-steel, portable storage and moving containers ensure the safety and security of customers' belongings, and they prioritize delivering excellent customer service. The company provides services for long-distance moves, local moves, on-site storage, and warehouse storage across their nationwide network of more than 65 secure facilities. Their moving and storage options cater to both residential and business needs. In addition to high-quality all-steel containers, 1-800-PACK-RAT offers ground-level loading, versatile container size options, and a commitment to customer satisfaction. For an even wider range of moving options, you can explore other Charleston, SC moving companies.

Our Research

  • Analyzed 56 total reviews
  • Reviewed 1 social profiles and review listings
  • Checked for license verification at SCPSC & FMCSA
  • Crunched 143 data points pertaining to the above

11 Point Rating

MetricScorevs NationwidePositive ReviewsNegative ReviewsPositive Score
Quality5.10↓ -38.6%71531.8%
Punctuality2.78↓ -65.1%1165.9%
Affordability3.31↓ -56.3%1614.3%
Communication3.41↓ -54.1%31814.3%
Stick to Prices1.66↓ -72.1%080.0%
Speed4.82↓ -42.9%1420.0%
Friendliness7.63↓ -12.7%4266.7%
Will Hire Again4.80↓ -40.3%92031.0%
Professionalism4.83↓ -41.0%3827.3%
Conflict Handling1.23↓ -69.8%0120.0%
Precision & Care6.66↓ -16.0%3260.0%

Recent 1-800-PACK-RAT Moving and Storage Reviews

Quality - 5.10/10

Overall quality of the service provided on moving day.

Recent Customer Praises
great work by movers
Pack-Rat Moving exceeded my expectations
Pack-Rat Moving Services provided exceptional service
turned a potentially stressful experience into a smooth transition
Recent Customer Complaints
Overall Review Distribution
Positive
7 (31.8%)
Negative
15 (68.2%)

Additional Details

Moving Services Offered by 1-800-PACK-RAT Moving and Storage

  • Local Moving Solutions
  • Long-Distance Moving Solutions
  • On-Site Storage Solutions
  • Secure Warehouse Storage Solutions
  • All-Steel Containers
  • Business Solutions
  • Residential Solutions
  • Portable Storage Containers
  • Moving Containers
  • Compare Us to The Competition

Contact 1-800-PACK-RAT Moving and Storage

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How we ranked the top South Carolina movers

Why you should trust us

We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in South Carolina.

Rating Methodology

Here's the methodology we used to come up with the best movers in South Carolina:

Our data scientist working on the years of experience formula

Our original review-based ranking algorithm

We started with a total of 313 companies that offer moving services in the South Carolina area.

From these 313 companies, we analyzed a total of 41,390 reviews dating all the way back to September 2009.

We also reviewed a total of 6 state and federal moving licenses from these 313 companies and 883 different 3rd party review and social profiles.

Each of the ~41,000 reviews was scored according to our detailed 11-point rating criteria

This gave us a total of 92,275 data points to compute individual company scores.

Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 15,345 Charleston moving company data points from the past 2 years that carry more weight.

Bayesian averages calculated to fairly account for the differences between companies that are newer.

The Great Guys Moving 11-Point Rating Breakdown

Our 11-point rating criteria scores every South Carolina moving company across 11 of the most important criteria for a succesful moving experience.

Quality

Overall quality of the service provided on moving day.

8.38/10 avg in South Carolina from 18,032 reviews

Punctuality

Did the crew show up on-time with the required equipment?

8.10/10 avg in South Carolina from 6,570 reviews

Affordability

How affordable was the moving service?

7.59/10 avg in South Carolina from 3,550 reviews

Communication

Responsiveness before, during, and after the move.

7.57/10 avg in South Carolina from 6,862 reviews

Stick to Prices

Was the final price consistent with the original quote?

5.78/10 avg in South Carolina from 1,936 reviews

Speed

Efficiency without taking unnecessary time to increase costs.

8.44/10 avg in South Carolina from 6,569 reviews

Friendliness

Was the moving crew cordial and friendly on moving day?

8.81/10 avg in South Carolina from 10,549 reviews

Will Hire Again

How likely a customer is to hire the same movers again.

8.15/10 avg in South Carolina from 18,444 reviews

Professionalism

Did the moving crew behave professionally on moving day?

8.27/10 avg in South Carolina from 10,547 reviews

Conflict Handling

How well the company responds to accidents and issues.

3.88/10 avg in South Carolina from 1,874 reviews

Precision & Care

Were walls scratched? Did furniture get damaged or lost?

7.89/10 avg in South Carolina from 7,342 reviews