1-800-PACK-RAT Moving & Storage is a company that provides moving and storage solutions, aiming to make the process simple and stress-free for their customers. They offer all-steel, weatherproof, portable storage and moving containers to keep belongings safe and secure. Their services cater to long-distance, local, and military moves, as well as on-site storage, warehouse storage, and business solutions to help save time and money. The company has a nationwide network of more than 65 secure warehouse storage facilities with 24/7 surveillance, on-site container access, and no-hassle delivery options. For more information about other movers in Greenville, SC, feel free to check our collection. 1-800-PACK-RAT's focus on customer service and quality sets them apart from competitors like PODS and U-Pack, offering ground-level loading, interior design for maximized packing space, and an all-steel container that prevents moisture absorption.
1-800-PACK-RAT Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Long-Distance Moving Solutions
- Local Moving Solutions
- On-Site Storage Solutions
- Secure Warehouse Storage Solutions
- All-Steel Containers
- Business Solutions
- Residential Solutions
- Moving Containers
- Moving Resources
- Storage Facility Locations
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Customer Reviews of 1-800-PACK-RAT Moving & Storage
We analyzed and organized the customer reviews of 1-800-PACK-RAT Moving & Storage in Greenville, SC using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for 1-800-PACK-RAT Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Matt and Todd turned my situation around”
“nightmare experience ”
“Top notch service received”
“service was mediocre”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“containers were late on pick up and delivery ”
“Containers were delivered and picked up on time”
“delay in delivery caused inconvenience”
“extremely professional with time management”
3. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Summer was great help at the home office”
“customer service was friendly and helpful”
“central customer service is uninformed ”
“Very accommodating even with multiple plan changes”
4. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“quoted timeline was not adhered to”
“didn't stick to the quoted price”
“promised a container next day but didn't deliver”
5. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Matt, Todd, and Summer were very helpful”
“customer service was friendly and helpful”
“Offered ice waters and use of equipment, very friendly”
“friendly staff”
6. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would hire again because of the great help received”
“would not use this company again ”
“Couldn't be more pleased and would choose again”
“had to throw out furniture due to their error”
7. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Matt and Todd showed great professionalism”
“Matt and Todd were very professional”
“extremely professional with time management”
8. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“went above and beyond to assist me”
“did not rectify the delayed situation effectively ”
“no answers about delays shows poor problem solving”
“won't even try to resolve the problem”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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