With a reputable history that spans over 80 years, Coutu Bros. Moving & Storage has positioned itself as a foremost family-owned business serving New England. Established in 1940, this BBB-accredited entity is nestled in Warwick, maintaining offices in multiple locations across Rhode Island and Massachusetts. As seasoned specialists, they offer a range of services catered to both homeowners and businesses, including Providence, RI moving services for local and long-distance transit. In addition to their comprehensive moving services, Coutu Bros. Moving & Storage also provides climate-controlled storage solutions, ensuring your valuable possessions are securely housed, monitored 24/7 in their massive 10,000+ square foot warehouse. Their dedication to customer service is evidenced by their team of skilled drivers and laborers, all of whom are full-time, experienced, uniformed, and have passed rigorous background checks and drug screenings. From routine residential moves to large-scale commercial transitions and even specialized logistics like pianos, gun safes, and artwork, their level of commitment remains high. They pride themselves on treating every customer as part of the family. Fully licensed and insured, Coutu Bros. Moving & Storage ensures every project's completion aligns with the highest standards of work.
Coutu Bros. Moving & Storage
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About Coutu Bros. Moving & Storage
Additional Cities Served: Fall River, Cranston, Warwick, Pawtucket, East Providence, Woonsocket, West Springfield TownShow More >
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Moving Services
- Residential moving
- Commercial moving
- Long distance moving
- Storage
- Hoisting
- Pianos
- Gun safes
- Fine art
Awards
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Customer Reviews of Coutu Bros. Moving & Storage
We analyzed and organized the customer reviews of Coutu Bros. Moving & Storage in Providence, RI using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Coutu Bros. Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“my level of satisfaction each time”
“Mike, Carl, Cash, and Tom were ready to work on time”
“high quality moving service”
“Scott and his team are outstanding, won't move with anyone else.”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“crew showed right at 8:00”
“showed up on time”
“showed up on time”
“Rob was at our new place bright and early”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“price was right”
“moving is expensive but they were very reasonable”
“a great value for the price”
“very reasonable pricing”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Rob Romano was a pleasure to deal with”
“booking is the least of my worries”
“"unacceptable customer service"”
“they were patient and told us not to worry”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“no surprises with the bill”
“came in under estimate”
“Cost less than the original quote”
“final bill came in lower than the estimate”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“entire move was completed in three hours”
“Packed and loaded same day”
“they moved things safely and quickly”
“"professional and speedy move"”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“impressed by their congeniality”
“they were fun to chat with”
“demonstrated friendliness”
“Very personable packing staff”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“could not have been more pleased”
“couldn't have asked for more”
“absolutely use them again”
“Definitely recommend them”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“work ethic and hustle demonstrated”
“demonstrated professionalism”
“Very efficient and organized”
“were professional and efficient”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“"only offered $108 for broken TV"”
“offered minimal compensation for damages”
“Only offered $12 for a large expensive mirror damage.”
“offered minimal compensation for their mistakes”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“No wear or tear on my "stuff"”
“they were very careful with all my belongings”
“very careful with my stuff”
“take great care of your stuff”
Customer Insights
Cost: $ 5059.00 from 3 historical data points
Local Move Duration: 3 hours from 17 reviews
Great Crew Members
| Mike, Carl, Cash, Tom | showed up on time and handled belongings with care |
| Mike, Cash, Lenny | professionalism and friendliness were commendable |
| Scott | Scott was part of an outstanding team. |
| Rob,Austin,Jose | Rob saved us, Austin and Jose so efficient |
| Scott | mentioned for being part of a professional and efficient team |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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