Surv by Rent Sons is a Newport-based company founded with the mission of building stronger communities through service. The company, through its certified local workers, partners with homeowners to meet the varying needs of their to-do lists. Their services don't just extend to in-state moves, they also offer help with packing, truck loading and even home upkeep tasks. They ensure hassle-free service through flexible booking and a three-step job booking process. Not only do they have over 3,000 five-star reviews and an A+ BBB rating, they also value reliability, friendliness and hard work. They also provide Providence, RI moving services, with an insured coverage of $1M, creating strong bonds with their customers and local workers by promoting community involvement and a purpose-driven job culture.
Surv by Rent Sons
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Surv by Rent Sons
Additional Cities Served: Pawtucket, East Providence
Moving Services
- In-state moves
- Packing assistance
- Truck loading
- Assembling furniture
- Moving outdoor furniture
- Rearranging
- Garden & lawn upkeep
- Cleaning & organizing
- Power washing
- Snow removal
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Customer Reviews of Surv by Rent Sons
We analyzed and organized the customer reviews of Surv by Rent Sons in Cranston, RI using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Surv by Rent Sons based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“SURV made my move helpful”
“highly recommend Surv”
“great work by movers”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they were great even in a snow storm”
“Carter and Vincent were on time”
“Michael arrived on time”
“were right on time”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“charged additional fees unexpectedly.”
“kind of expensive for my budget”
“quoted $20 an hour but charged $120 for 2 hours”
“pricing was good”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“incredibly friendly, knowledgeable, and efficient communication”
“kids who don't tell the truth to the office.”
“Good communication”
“difficult time scheduling and communicating”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“charged an additional $285 for "Extra labor."”
“offered a small refund but didn't follow through ”
“quoted $20 an hour but charged $120 for 2 hours”
“billed full amount despite refund offer”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“coordinated everything for quick stops”
“very knowledgeable and efficient”
“young males did a very poor, incomplete job”
“very quick in completing the move”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“they are friendly”
“the two members were great”
“everyone interacted with was incredibly friendly”
“couldn't have been nicer”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would hire again”
“will definitely use them again”
“would hire again”
“Highly recommend”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Carter and Vincent were professional”
“very knowledgeable and efficient”
“workers were skillful”
“sent inexperienced kids, unprofessional behavior.”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“only offered a credit towards future jobs.”
“offered to repair damage but refund not received ”
“offered refund but did not follow through”
“tried to resolve issues quickly”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“poorly and improperly packed, indicating item mishandling.”
“very careful with items”
“damaged nearly everything”
“not a nick or a scratch”
Customer Insights
Hourly Minimum: 2 hours from 3 reviews
Local Move Duration: 3 hours from 6 reviews
Great Crew Members
| Carter, Vincent | both were professional, friendly, and worked efficiently |
| Ben | conscientious and efficient, kind and respectful |
| Michael | Michael was fabulous and thoughtful |
| Curtis, Franklin | did a great job cleaning up |
| Carter,Kai | Carter and Kai did a superb job, very careful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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