Smoove Moving Company Review
Looking to hire Smoove Moving Company? See our detailed 11-point review based on our independent analysis of Smoove Moving Company, 103 other Worcester moving companies, and 403 moving companies in Massachusetts.
Smoove Moving Company has an overall score of 8.57 out of 10. Based on our extensive analysis, this is a Fabulous score and places it in the top 82.5% of all movers in Massachusetts and the top 76.66% of moving companies nationwide. They score better than 50 movers in Massachusetts.
Key Takeaways:
- Overall rating: 8.57 out of 10
- Highest 11-point rating category: Speed
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Smoove Moving Company, based in Manville, Rhode Island, has been providing professional moving services since 2005. The company's mission is to ensure a stress-free moving experience by offering skilled and courteous staff to handle clients' moving needs. Smoove Moving Company is certified for both intra- and interstate transport, meaning they can move clients to the next city or the next state. If you're searching for Worcester, MA movers, their services include packing and unpacking, home and office reorganization, and delivering moving supplies free of charge. With a focus on personalized service and attention to detail, Smoove Moving Company has received exceptional reviews and recommendations from their customers.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Smoove Moving Company & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 9.09 | ↑ 9.4% | 32 | 1 | 97.0% | |
| Punctuality | 8.59 | ↑ 7.7% | 11 | 1 | 91.7% | |
| Affordability | 8.51 | ↑ 12.4% | 11 | 1 | 91.7% | |
| Communication | 8.14 | ↑ 9.5% | 13 | 2 | 86.7% | |
| Stick to Prices | 6.72 | ↑ 12.7% | 3 | 1 | 75.0% | |
| Speed | 9.21 | ↑ 9.1% | 12 | 0 | 100.0% | |
| Friendliness | 9.11 | ↑ 4.4% | 25 | 1 | 96.2% | |
| Will Hire Again | 8.61 | ↑ 7.0% | 32 | 3 | 91.4% | |
| Professionalism | 8.96 | ↑ 9.6% | 20 | 1 | 95.2% | |
| Precision & Care | 9.12 | ↑ 15.1% | 15 | 0 | 100.0% |
Recent Smoove Moving Company Reviews
Quality - 9.09/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 8.59/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Affordability - 8.51/10
How affordable was the moving service?
Overall Review Distribution
Communication - 8.14/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Stick to Prices - 6.72/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Speed - 9.21/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Overall Review Distribution
Friendliness - 9.11/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 8.61/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 8.96/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 9.12/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Overall Review Distribution
Additional Details
Moving Services Offered by Smoove Moving Company
- Local moving services
- Long-distance moving services (interstate transport)
- Packing services
- Reorganization services for office or home spaces
- Moving supplies delivery
- Free moving needs assessment and estimate
- Unpacking services
- Small business relocation
- Furniture assembly services
- Outdoor pool assembly services
Licenses
We do not currently have license data to display for Smoove Moving Company
Detailed Customer Insights
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Awards
Contact Smoove Moving Company
- Pawtucket, RI, N/A
- (401) 241-9656
- https://www.smoovemover.com/
Follow Smoove Moving Company:
How we ranked the top Massachusetts movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Massachusetts.
Rating Methodology
Here's the methodology we used to come up with the best movers in Massachusetts:
Our original review-based ranking algorithm
We started with a total of 403 companies that offer moving services in the Massachusetts area.
From these 403 companies, we analyzed a total of 68,461 reviews dating all the way back to July 2005.
We also reviewed a total of 214 state and federal moving licenses from these 403 companies and 1,461 different 3rd party review and social profiles.
Each of the ~68,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 219,719 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 27,096 Worcester moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Massachusetts moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
