Gentry Moving & Storage is a family-owned and operated professional moving company with over 17 years of experience. Based in Southern New England, Gentry serves Rhode Island, Massachusetts, Connecticut, and Florida. The company offers a variety of services, including residential moving, office furniture installation, senior moving, office and commercial moving, and storage and warehousing. Gentry has been recognized as "Southern New England's Best Moving Company" and has won the Providence Journal Readers Choice Awards for four consecutive years. Known for its exceptional service and competitive pricing, Gentry maintains an A+ rating from the Better Business Bureau. For a range of reliable moving services in the area, check the list of experienced movers serving Providence, RI.
Gentry Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Gentry Moving & Storage
Additional Cities Served: Cranston, Warwick, East Providence, Woonsocket, Danielson
Moving Services
- Residential Moving
- Office Furniture Installation
- Seniors on the Move
- Office & Commercial Moving
- Storage & Warehousing
- Comprehensive Pack-to-Unpack services
- A La Carte services
- Post Move-Out cleaning services
- Last minute move plans
- Night & Weekend move plans
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Customer Reviews of Gentry Moving & Storage
We analyzed and organized the customer reviews of Gentry Moving & Storage in Providence, RI using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Gentry Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Patrick and Brendan provided a great job”
“great overall experience with Gentry”
“Patrick and Brendon were very quick and efficient”
“Gentry had great reviews and made my parents' move easy”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they were on time”
“on time”
“from start to finish we cannot say enough”
“Tony and crew were timely”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“prices are competitive, slightly higher but worth it”
“acknowledged being grossly overcharged”
“experience at a very reasonable price”
“quoted one price but paid a lot more”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“excellent communication and follow through”
“office staff were responsive, professional, provided excellent communication”
“Loved the communication from the office leading up to moving day”
“great communication by email or phone”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“didn't move all things”
“overcharged and not transparent”
“Charged us extra”
“quoted one price but significantly overcharged at the end”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“knowledgeable and fast”
“Patrick and Brendon were very quick”
“insanely fast”
“moved out in one hour”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Professional, friendly”
“crew were friendly and great to work with”
“The movers were extremely polite, professional, friendly”
“every one of them was professional, yet genial”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would happily work with this company again”
“strongly recommend Gentry and would use again”
“would hire Patrick and Brendon again”
“Highly recommend!!”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Professional, friendly, knowledgeable”
“Tony and his crew showed great professionalism”
“Patrick and Brendon were very professional”
“professional and with top notch work ethic”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“have been waiting five years for damage repair”
“blamed me and refused to take accountability”
“did not attempt to rectify damages”
“lack of ethical business practice”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“extra care taken with glass tables and fragile items”
“packed with blankets indicating care for items”
“careful and protective of all my furniture and belongings”
“not one nick or damage on anything”
Customer Insights
Local Move Duration: 3 hours from 3 reviews
Great Crew Members
| Patrick, Brendan | great and fast move, professional and friendly |
| Tony,Mike | Mike quoted well, Tony led a great moving process |
| Patrick, Brendon | very quick and efficient, reassembled items at new home |
| Pam | Pam was cheerful and answered all our questions |
| Gentry | provided amazing fast professional service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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