For nearly 25 years, PODS Moving & Storage has offered comprehensive moving and storage solutions to a global customer base, extending from the United States and Canada to Australia and the United Kingdom. Serving a diverse range of customers, they provide services that are uniquely tailored for each move, with offerings such as long-distance relocation, in-built storage, flexible scheduling, and the opportunity to load and unload belongings at one's own pace. This portfolio is further enhanced with additional amenities, including car shipping, moving supplies, along with packing and loading assistance. With an assortment of container sizes and a thorough moving experience, PODS aims to offer a flexible, convenient, and comprehensive suite of solutions for customers in different locations, including being one of the movers in Scranton, PA.
PODS Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Wilkes-Barre, Hazleton, Bloomsburg, Kingston, Nanticoke, Berwick, CarbondaleShow More >
Moving Services
- Local Moving
- Long-Distance Moving
- Storage Services
- Storage On-Site
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and storage supplies
- Packing and loading support
- Safely ship your vehicle
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Customer Reviews of PODS Moving & Storage
We analyzed and organized the customer reviews of PODS Moving & Storage in Scranton, PA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for PODS Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“worst customer service ever”
“Very convenient and highly recommend”
“PODS was clearly the best choice for us”
“Easy and fast, professional and reliable”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“on time delivery and pick up”
“were professional, timely”
“they showed up on time”
“container didn't arrive on time”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“A little pricey but worth it”
“scammed and hidden fees charged”
“price was not the absolute best but was competitive”
“overall ease and value is great”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Their customer service was great”
“runaround service reps who don't care”
“courteous customer service and easy to use online”
“responsive to any questions I had”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“lied about scheduling, hidden fees”
“charged extra fees not aligned with service”
“manager did not honor promised credit”
“my bank account was charged over $400”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“Easy and fast”
“pickup was 5 days after emptying”
“Move was fast”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“friendly drivers”
“Professional people”
“all drivers were friendly”
“Al the driver was very friendly and helpful”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“never ever ever again”
“highly recommend”
“Would recommend them highly”
“Would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“zero accountability”
“They were professional”
“Professional people”
“very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“zero accountability”
“no resolution or credit given for issues”
“could not get through to local store”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“property damage from the delivery”
“Caring about your belongings”
“damaged future home we are purchasing”
“damaged items”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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