Transit Systems Inc. (TSI)

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Transit Systems Inc. (TSI)
MoversChevron RightPennsylvaniaChevron RightPhoenixvilleChevron RightTransit Systems Inc. (TSI)
based on 798+ data points
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About Transit Systems Inc. (TSI)

Transit Systems Inc. (TSI) is a long-distance small moves company based in Philadelphia that has been in business since 1989. They offer personalized small moves and specialty shipping services across the US, catering to both residential and commercial customers. With a nationwide network of experienced small movers and creative solutions for specialty shipping services, TSI can help with moves that are too big for mail, too small for trucks, and over 150 miles in distance. For those looking for movers in Coatesville, PA, TSI's services include furniture shipping, household moves, estate distribution, business shipping, antique shipping, and large item shipping.

Moving Services

  • Small moves
  • Furniture shipping
  • Household moves
  • Estate distribution
  • Business shipping
  • Antique shipping
  • Large item shipping
  • Boxed items shipping
  • Office moves
  • Emergency shipping services

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Customer Reviews of Transit Systems Inc. (TSI)

We analyzed and organized the customer reviews of Transit Systems Inc. (TSI) in Phoenixville, PA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Transit Systems Inc. (TSI) based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

6.69/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

horrific experience with severe damages to piano

ruined a 200-year-old grandfather clock

great overall experience with TSI

efficient and careful off-loading of the items

2. Punctuality

6.2/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

arrived on time

they were prompt

took MONTHS to receive my piano

on-time for pickup and delivery

3. Affordability

5.85/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

the service is not cheap

high cost for the service received

impressed by the price

pricing was incredibly competitive

4. Communication

5.76/10

Nationwide Average: 7.53/10

Reviews Mention icon

Recent Reviews Mention...

received e-mails giving me status reports

misrepresented capabilities in moving pianos

impressed by their customer service

excellent communication in all phases

5. Stick to Prices

3.85/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

no problems with the service or pick up

did not stick to agreed expedited service

delivery schedule matched what was communicated

Expensive box of medical equipment was added to my shipment.

6. Speed

5.35/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

much faster than I expected

described the service as speedy

took MONTHS for delivery

faster delivery than projected

7. Friendliness

7.67/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

the gentlemen were considerate and careful

Max Huber was so friendly

drivers were courteous

super friendly and personable

8. Will Hire Again

5.84/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

would not use TSI again

ruined a 200-year-old grandfather clock

would 100% book again with TSI

highly recommend this company and would hire again

9. Professionalism

6.06/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

gentlemen who delivered it were considerate

crew not professional piano movers

ruined a 200-year-old grandfather clock

very professional and competent overall

10. Conflict Handling

1.58/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

did refund crating fee but not engaging in repair solution

my claim has gone unanswered

did not rectify the issue of missing deadline

did not try to rectify the damages

11. Precision & Care

6.55/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

piano legs ripped off, bent nails, wood ripped off

ruined a 200-year-old grandfather clock

care with my moving boxes

belongings showed up in perfect condition

Customer Insights icon

Customer Insights

Cost: $ 1355.00 from 3 historical data points


Interstate Move Duration: 10 days from 21 reviews

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Great Crew Members

Max Huberimpressed by his friendliness, honesty, and communication
Carolprovided excellent service
SteveSteve was responsive and made the process seamless
Matthewterrific to work with
SteveSteve was extremely helpful
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Transit Systems Inc. (TSI)

Location
999 Old Eagle School Rd, Wayne, PA, 19087
Phone
(800) 626-1257
Link
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