Compass Self Storage is a nationwide provider of premium self-storage and moving services at several neighborhood locations across the United States. The company acts as a storage concierge service, offering packing and moving supplies, truck rental, and arranging Weirton, WV moving services. They cater to residential and business storage needs, with features such as climate-controlled units, indoor units, secure entry access, and month-to-month leases. Compass prides itself on its customer satisfaction and its ability to provide a one-stop-shop for all storage requirements.
Compass Self Storage
Very Good
based on 467+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Packing Supplies
- Truck Rental
Awards
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Customer Reviews of Compass Self Storage
We analyzed and organized the customer reviews of Compass Self Storage in Weirton, WV using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Compass Self Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
9.33/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Compass is great”
“Compass delivered in a hurry, which is great service”
“Great experience”
“Awesome help and service”
2. Affordability
8.62/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“better pricing than competitors”
“Great price perfect for storage needs”
“great pricing”
“Pricing is very fair”
3. Communication
9.62/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Kelly was very pleasant to deal with”
“customer service is great”
“Kelly made the process efficient”
“Kelly Strathen was very helpful”
4. Stick to Prices
6.51/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“charged the lower rate when cost dropped”
“Prices raised unexpectedly”
“no extra cost of any kind for the upgrade”
“Didn't charge for extra time used”
5. Speed
8.62/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“quick up implies speedy move”
“Easy and quick move”
“Service was described as fast”
“experience was efficient and smooth”
6. Friendliness
9.82/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Always a pleasure to deal with”
“customer service is great”
“Kelly was awesome and so helpful”
“Kelly was great to work with”
7. Will Hire Again
9.31/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“Always a pleasure to deal with”
“will definitely use them in the future”
“Kelly was awesome and would hire again”
“easy and painless experience”
8. Professionalism
9.29/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Employees are friendly and facility well kept”
“Kelly was very professional”
“Kelly and Jane were very knowledgeable”
“Kelly was extremely professional.”
9. Conflict Handling
5.41/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“Kelly helped correct a major clerical issue”
“no protection and zero accountability”
“issue is not covered by insurance policy”
“get it resolved asap”
10. Precision & Care
6.23/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“units are clean and in excellent shape”
“precious items were well-secured”
“stuff had mold on it”
“had to throw away all fabric related items”
Great Crew Members
| Kelly | Kelly was most helpful and pleasant |
| Kelly | Kelly made the process efficient |
| Kelly | Kelly is great with customer service |
| Kelly | Kelly was great and made the return process easy |
| Kelly | Kelly was amazing to work with |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Weirton Moving Services
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