U-Box at U-Haul Review
Looking to hire U-Box at U-Haul? See our detailed 11-point review based on our independent analysis of U-Box at U-Haul, 63 other Marysville moving companies, and 595 moving companies in Pennsylvania.
Key Takeaways:
- Overall rating: 5.44 out of 10
- Highest 11-point rating category: Quality
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
U-Haul, founded by L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen in 1945, initially emerged to address the widespread need for do-it-yourself moving equipment available on a one-way, nationwide basis. Headquartered in Phoenix, Arizona, U-Haul has grown from its humble beginnings with a modest number of trailers to a substantial fleet comprising approximately 176,000 trucks, 127,000 trailers, and 41,000 towing devices across both the U.S. and Canada. Known for pioneering the DIY moving sector, they offer services like truck rentals, self-storage units, trailer rentals, and portable moving/storage containers (U-Box containers). A distinctive feature of U-Haul is its innovative approach to moving services, including a 24/7 truck share facility that accommodates customer schedules flexibly. U-Haul supports community activities and maintains a strong commitment to sustainability and veteran support. As an industry leader, they are also the largest installer of permanent trailer hitches and the largest retailer of propane in the U.S.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between U-Box at U-Haul & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 6.19 | ↓ -25.5% | 0 | 1 | 0.0% | |
| Will Hire Again | 6.04 | ↓ -24.9% | 0 | 1 | 0.0% | |
| Professionalism | 5.79 | ↓ -29.2% | 0 | 1 | 0.0% |
Recent U-Box at U-Haul Reviews
Quality - 6.19/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 6.04/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 5.79/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by U-Box at U-Haul
- Local Moving
- International Moving
- College Moving
- Military Moving
- Self Storage
- Moving Labor
- Packing Supplies
- U-Box Containers
- Furniture Moving
- Appliance Moving
Licenses
State & federal license information
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 8/13/24)- USDOT: 428384
- MC: 648865
- ENTITY TYPE: Carrier
55
Registered Trucks, Tractors, or Vans
107
Registered Drivers
4/02/24
Most Recent USDOT Update
1,367,000
Annual Interstate Miles (2023)
Detailed Customer Insights
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Contact U-Box at U-Haul
- Newport, PA, 17074
- (717) 232-5961
- https://www.uhaul.com/Locations/UBox-Containers-near-Harrisburg-PA-17104/811072/
Follow U-Box at U-Haul:
How we ranked the top Pennsylvania movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Pennsylvania.
Rating Methodology
Here's the methodology we used to come up with the best movers in Pennsylvania:
Our original review-based ranking algorithm
We started with a total of 595 companies that offer moving services in the Pennsylvania area.
From these 595 companies, we analyzed a total of 66,766 reviews dating all the way back to February 2007.
We also reviewed a total of 175 state and federal moving licenses from these 595 companies and 1,706 different 3rd party review and social profiles.
Each of the ~66,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 179,197 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 26,959 Marysville moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Pennsylvania moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
