Charles E. Groff & Sons, Inc. is a leading residential moving company in Lancaster. For over 50 years, this family-owned business has provided reliable options for local, intrastate, and cross-country moves for customers in the area. If you need to relocate within the region, working with experienced movers serving Lancaster, PA like Charles E. Groff & Sons can be a great advantage. It is located in Mount Joy and specializes in moving pianos, gun safes, grandfather clocks, and other heavy items. Charles E. Groff & Sons does not use temporary workers and hires only full-time movers who must pass background checks and drug tests. Its employees have an average of ten years of experience, so you know they are experts in their field. They will ensure your belongings are securely packed and delivered on time without any damage. Charles E. Groff & Sons offers free estimates to help you plan your move. It is proud to be an interstate agent for Bekins Van Lines.
Charles E Groff & Sons Inc
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Charles E Groff & Sons Inc
Additional Cities Served: Harrisburg, York, Lebanon, Hanover, Ephrata, Pottsville, CoatesvilleShow More >
Pennsylvania Moving License
Active
Last Checked: 04/13/22If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Have feedback for Charles E Groff & Sons Inc?
Error. Please try again later.
Customer Reviews of Charles E Groff & Sons Inc
We analyzed and organized the customer reviews of Charles E Groff & Sons Inc in Lancaster, PA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Charles E Groff & Sons Inc based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“did an excellent job with the service”
“fantastic overall experience”
“Charles E Groff & Sons moving company is top notch AMAZING”
“very professional company”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“called after he was already late”
“arrived within the provided timeframe”
“showed up on time”
“responsive and on time”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“reasonable prices”
“You won't find pricing like this anywhere”
“Not the cheapest, but worth it implies good value”
“move cost was very reasonable”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“he was sure to tell me he was running late”
“everyone is so friendly and easy going”
“fantastic interactions with office staff”
“hung up when tried to communicate”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“completed within the estimated timeframe”
“stuck to the thorough fee quote”
“move came in under estimate”
“estimate was accurate”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“was in and out in no time”
“completed within the estimated timeframe”
“movers worked so quickly”
“done sooner than expected”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“they couldn't have been nicer, kinder, or sweeter”
“everyone is so friendly”
“great folks to work with”
“customer service personal is not friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“definitely, wholeheartedly recommend this company”
“could not stay because of their poor planning”
“would definitely recommend this place”
“fantastic overall experience”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“unprofessional encounter on road”
“very professional company”
“were very professional and clean”
“found them to be professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“ignored my attempt to resolve issue”
“Helpful in resolving any issues”
“there was no documentation of us dropping any boxes off”
“denied the claim and offered no apology”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“Very conscientious to the needs of the customer”
“took great care with everything”
“everything was packed with great care”
“absolutely NO damage to anything”
Customer Insights
Local Move Duration: 2 hours from 3 reviews
Great Crew Members
| Anthony | experienced and ensures a pleasant work experience |
| Les | thanks for taking care of us |
| Very knowledgeable garage crew | crew was knowledgeable and provided great service |
| Dave | Dave was efficient and lead the moving team |
| Andy, Patrick | super fast and very nice |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Charles E Groff & Sons Inc
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Lancaster Moving Services
Nearby Cities
