PODS Moving & Storage is a leading moving and storage company with nearly 25 years of experience. Based in Harrisburg, Pennsylvania, the company operates in 46 states and has over 245 Storage Center locations. Their services extend beyond local moves as they cater to long-distance moves and storage as well. PODS offers a range of portable container sizes - 8-foot, 12-foot, and 16-foot - to suit individual needs. The company is known for its flexibility and convenience, providing clients with pay-as-you-go pricing, adjustable scheduling, and contactless service. Along with moving and storage services, PODS provides additional services such as car shipping, moving supplies, and packing and loading help. The company is committed to delivering a comprehensive moving experience with personalized solutions and a team of experts ready to assist at every step of the journey. While PODS Moving & Storage is one among various choices, it is certainly among the choicest Lancaster, PA's moving companies offering professional services.
PODS Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Harrisburg, York, Lebanon, Hanover, Ephrata, Elizabethtown, ColumbiaShow More >
Moving Services
- Local Moving
- Long-Distance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Commercial Moving
- Corporate Relocation
- Government Solutions
- Commercial Storage Units
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Customer Reviews of PODS Moving & Storage
We analyzed and organized the customer reviews of PODS Moving & Storage in Lancaster, PA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for PODS Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Awful experience”
“stuff received all banged up with water damage”
“It was horrible”
“changed my rating after accommodation”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“They reschedule without calling.”
“lack of communication, delivery delay”
“the PODS was delayed 6 days.”
“charged another month's rent due to their schedule”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“PODs is expensive but worth the cost”
“extremely expensive due to double charge”
“very competitive price”
“cost was almost half of other quotes”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“You can't call the actual facility.”
“not easy to navigate the website for changes”
“lack of communication”
“customer support is just trash”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“charged extra month not asked for.”
“got fined due to company's actions”
“charged an extra month without service”
“did not stick to quoted prices, double charged”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“delayed delivery and unable to schedule quick pick up.”
“failed to pick up on multiple rescheduled dates”
“Delivery not completed within the day”
“extremely slow delivery”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“company displayed a "who cares" attitude”
“they are friendly”
“drivers were friendly”
“everyone was very friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“almost hit my fiancée, will file damage claim”
“Would not recommend.”
“Awful experience”
“Terrible customer relations”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“shocked at the level of carelessness”
“DAVE ARDREY is a true professional.”
“delivery drivers are extremely professional”
“they are professional and respectful”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“You can't talk to a human about damages.”
“company accommodated after several calls”
“they keep taking money out automatically”
“nothing done to correct their mistake”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“damaged our lawn and driveway, destroyed front yard and lamp post”
“She damaged my yard and property.”
“received my stuff all banged up with water damage”
“My items were perfectly handled”
Customer Insights
Cost: $ 2915.00 from 5 historical data points
Interstate Move Duration: 1 days from 4 reviews
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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