Reliable Moving Review
Looking to hire Reliable Moving? See our detailed 11-point review based on our independent analysis of Reliable Moving, 49 other Lancaster moving companies, and 598 moving companies in Pennsylvania.
Reliable Moving has an overall score of 8.68 out of 10. Based on our extensive analysis, this is a Fabulous score and places it in the top 83.45% of all movers in Pennsylvania and the top 80.41% of moving companies nationwide. They score better than 498 movers in Pennsylvania.
Key Takeaways:
- Overall rating: 8.68 out of 10
- Highest 11-point rating category: Speed
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Absolute trustworthiness and professionalism are the standards that Reliable Moving strives for in every job it takes on. This moving company’s mission is simple – to provide excellent customer service with the utmost dependability. Reliable Moving is a fully licensed and insured business based in Lebanon. It serves the Central Pennsylvania region with local and long-distance relocations, carefully mapping out each step of the process for its clients. The crew takes care of every aspect of the move, from disassembly and loading to unloading, reassembly, and placement. All moves are owner-supervised, so you can be confident that your belongings will remain safe during transport. If you need storage space, Reliable Moving has climate-controlled units to keep your items safe from humidity and extreme temperatures, whether it’s just for a short stay or something more long-term. Junk removal services are also available. Just give these pros a call; they will make your home clutter-free instantly. If you are looking for comprehensive moving services, don't hesitate to explore best movers in Lancaster, PA.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Reliable Moving & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 9.22 | ↑ 11.1% | 37 | 1 | 97.4% | |
| Punctuality | 9.41 | ↑ 17.9% | 19 | 0 | 100.0% | |
| Affordability | 9.06 | ↑ 19.6% | 12 | 0 | 100.0% | |
| Communication | 8.56 | ↑ 15.1% | 11 | 1 | 91.7% | |
| Stick to Prices | 7.83 | ↑ 31.3% | 3 | 0 | 100.0% | |
| Speed | 9.50 | ↑ 12.5% | 19 | 0 | 100.0% | |
| Friendliness | 8.53 | ↓ -2.3% | 10 | 1 | 90.9% | |
| Will Hire Again | 9.20 | ↑ 14.3% | 38 | 1 | 97.4% | |
| Professionalism | 9.23 | ↑ 12.9% | 27 | 1 | 96.4% | |
| Conflict Handling | 5.61 | ↑ 38.0% | 1 | 0 | 100.0% | |
| Precision & Care | 9.35 | ↑ 18.0% | 20 | 0 | 100.0% |
Recent Reliable Moving Reviews
Quality - 9.22/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 9.41/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 9.06/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 8.56/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 7.83/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 9.50/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 8.53/10
Was the moving crew cordial and friendly to be around on moving day?
Overall Review Distribution
Will Hire Again - 9.20/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 9.23/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 5.61/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 9.35/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Reliable Moving
N/A
Licenses
State & federal license information
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 6/29/25)- USDOT: 3088842
- MC: 1130474
- ENTITY TYPE: Carrier
5
Registered Trucks, Tractors, or Vans
3
Registered Drivers
2/05/24
Most Recent USDOT Update
20,000
Annual Interstate Miles (2023)
Detailed Customer Insights
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Awards
Contact Reliable Moving
- 321 N 7th Ave, Lebanon, PA, 17046
- (717) 679-4612
- https://reliablemovingexperts.com/
Follow Reliable Moving:
How we ranked the top Pennsylvania movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Pennsylvania.
Rating Methodology
Here's the methodology we used to come up with the best movers in Pennsylvania:
Our original review-based ranking algorithm
We started with a total of 598 companies that offer moving services in the Pennsylvania area.
From these 598 companies, we analyzed a total of 66,766 reviews dating all the way back to February 2007.
We also reviewed a total of 175 state and federal moving licenses from these 598 companies and 1,709 different 3rd party review and social profiles.
Each of the ~66,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 179,197 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 26,868 Lancaster moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Pennsylvania moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
