North American Van Lines Review
Looking to hire North American Van Lines? See our detailed 11-point review based on our independent analysis of North American Van Lines, 54 other Pittsburgh moving companies, and 598 moving companies in Pennsylvania.
Key Takeaways:
- Overall rating: 7.53 out of 10
- Highest 11-point rating category: Professionalism
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
North American Van Lines has been a leader in the moving industry since 1933, offering a wide range of relocation services. Among the ubiquitous movers in Pittsburgh, PA, the company specializes considerably in corporate relocation, long distance and local household moving. Their personalized approach to moving reflects the individual needs of each client. Services include packing options such as full service packing, fragile only packing, and self-pack, as well as loading and unloading services. North American Van Lines is also one the noteworthy players in the industry due to being the first company to use WorldTrac satellites, crane vans, and interactive driving simulators. Customers can track their shipments online, making for a smooth and reliable moving experience.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between North American Van Lines & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 8.34 | ↑ 0.4% | 7 | 0 | 100.0% | |
| Punctuality | 7.77 | ↓ -2.7% | 2 | 0 | 100.0% | |
| Affordability | 5.42 | ↓ -28.5% | 0 | 1 | 0.0% | |
| Speed | 8.16 | ↓ -3.3% | 2 | 0 | 100.0% | |
| Friendliness | 7.73 | ↓ -11.4% | 1 | 0 | 100.0% | |
| Will Hire Again | 8.30 | ↑ 3.2% | 8 | 0 | 100.0% | |
| Professionalism | 8.41 | ↑ 2.9% | 5 | 0 | 100.0% | |
| Precision & Care | 7.25 | ↓ -8.6% | 1 | 0 | 100.0% |
Recent North American Van Lines Reviews
Quality - 8.34/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 7.77/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 5.42/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 8.16/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 7.73/10
Was the moving crew cordial and friendly to be around on moving day?
Overall Review Distribution
Will Hire Again - 8.30/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 8.41/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 7.25/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Overall Review Distribution
Additional Details
Moving Services Offered by North American Van Lines
- Cheap moving services
- Local moving services
- Long-distance moving services
- Cross-country moving services
- International moving services
- Small moving services
- Piano moving services
- Appliance moving services
- Furniture moving services
- Packing services
Licenses
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Detailed Customer Insights
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Awards
Contact North American Van Lines
- 121 Tri County Dr bldg 5a, Freedom, PA, 15042
- +1 724-252-8990
- https://www.northamerican.com/local/freedom-pa-moving-company
Follow North American Van Lines:
How we ranked the top Pennsylvania movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Pennsylvania.
Rating Methodology
Here's the methodology we used to come up with the best movers in Pennsylvania:
Our original review-based ranking algorithm
We started with a total of 598 companies that offer moving services in the Pennsylvania area.
From these 598 companies, we analyzed a total of 66,766 reviews dating all the way back to February 2007.
We also reviewed a total of 175 state and federal moving licenses from these 598 companies and 1,709 different 3rd party review and social profiles.
Each of the ~66,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 179,197 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 26,868 Pittsburgh moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Pennsylvania moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
