Matheson Transfer Co., based in Northeastern Pennsylvania, has been in the moving and storage industry for over 70 years. As an authorized North American Van Lines agent, they offer household relocation, commercial services, and storage solutions for residential, commercial, and industrial clients within their service area. Serving as one of the dependable movers in Scranton, PA, they are licensed, bonded, and fully insured. They provide services like full-service packing and unpacking, handling fragile items, and storage options. Known for their customer-focused approach, Matheson Transfer aims to provide a stress-free experience, with all employees fully trained, uniformed, and background-checked.
Matheson Transfer Moving

About Matheson Transfer Moving
Additional Cities Served: Wilkes-Barre, Hazleton, Bloomsburg, Pottsville, Dunmore, Kingston, WyomissingShow More >
Moving Services
- Household relocation
- Commercial services
- Storage solutions
- Equipment moving
- Full-service packing and unpacking
- Fragile item handling
- Temporary or long-term storage
- Office move
- Computers, printers, and IT equipment relocation
- Desk, workstation, and office furniture moving
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of Matheson Transfer Moving
We analyzed and organized the customer reviews of Matheson Transfer Moving in Scranton, PA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Matheson Transfer Moving based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“gave one star because company is liars and thieves”
“I am very satisfied with their service”
“received outstanding service”
“Moved fine initially but had issues later”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“They found a way to help me quickly”
“responded to an urgent situation promptly”
“they were prompt”
“crew arrived later than expected”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“quoted $18k but received poor service”
“very economical pricing”
“quote was very reasonable”
“Described as affordable”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“worst place to get anyone on the phone”
“unable to reach the company via the listed number.”
“LIZ provided horrendous customer service.”
“Great communication by Neil”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“not wrapped or packaged as promised”
“Unaware of extra fee and hourly charge until needed access.”
“Did not stick to the quoted prices”
“final charge was $5000 higher than the contract”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“Furniture moved swiftly”
“Donnie and Hank moved my furniture swiftly”
“did it quickly and efficiently”
“filled and unloaded trucks very quickly”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“tried to make me sign off on damaged goods”
“LIZ was extremely rude during service interaction.”
“Neil, Donnie, and Hank were helpful in a stressful situation”
“absolute pleasure to have around”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would not want to give even one star”
“do NOT recommend this company.”
“Will definitely use their services again”
“will definitely use their services again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“implied crew was unprofessional in handling items”
“Crew moved my furniture professionally”
“Donnie and Hank were professional in executing the move”
“hard working and professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“received a check for $210 for damages instead of proper resolution”
“no refund for broken items”
“Absence of effort to address concerns or rectify misinformation.”
“Neil went above and beyond to help”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“furniture and artwork arrived broken and filthy”
“many items were broken”
“Items and home were damaged”
“Broken knobs and sliced chair.”
Great Crew Members
Neil, Donnie, Hank | Neil was courteous, Donnie and Hank moved professionally |
Neil, Donnie, Hank | all provided exceptional service and support during the move |
Doug, John, Greg | hard working, prompt, and a pleasure to work with |
Lisa | handled everything |
Matheson | deserved praise for performance under tough conditions |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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