PODS Moving & Storage has been in business for nearly 25 years and serves customers in the United States, Canada, Australia, and the United Kingdom. The company specializes in providing flexible moving and storage solutions, with portable storage containers that can be kept on-site or at one of their 245+ storage centers. PODS offers multiple container sizes to accommodate different moving needs and their patented PODZILLA hydraulic system ensures safe loading and unloading of containers. Anyone looking for movers in Allentown, PA could consider PODS for their ability to offer a range of services. In addition to moving and storage services, PODS also offers packing supplies, packing and loading assistance, and car shipping options. The company prides itself on its personalized service, flexibility, and attention to detail.
PODS Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Bethlehem, Easton, Phillipsburg, East Stroudsburg, Northampton, Quakertown, NazarethShow More >
Moving Services
- Residential Moving
- Business Moving
- Local Moving
- Long-Distance Moving
- Storage Services
- On-Site Storage
- Store at Our Facilities
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
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Customer Reviews of PODS Moving & Storage
We analyzed and organized the customer reviews of PODS Moving & Storage in Allentown, PA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for PODS Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great work by movers”
“PODS made moving less stressful”
“extremely frustrated with service and issues encountered”
“Had I known their delivery limitations, would never have used them.”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they came at 7am instead of the afternoon”
“they took 20 days for a very short distance”
“they showed up on time”
“They showed up when they said”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“more than wanted to spend but worth it”
“Extremely expensive”
“Very expensive.”
“extremely expensive”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“customer service is amazing”
“nothing but crickets”
“confusing conversations and unhelpful responses”
“did not communicate effectively”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“Was charged twice leading to deceptive pricing”
“charges appeared that were not agreed upon”
“delivery and pickup were completed as quoted”
“POD's did not honor the initial arrangement.”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“took 20 days for a short move”
“fast and courteous”
“Pod sat in the way for weeks, very inconvenient.”
“move took over 2 weeks to complete”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“delivery driver was efficient and courteous”
“driver was absolutely amazing”
“all people involved provide professional service”
“Everyone was professional”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would use service again”
“don't use this company”
“would hire again”
“took too long and didn't communicate”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“lack of professionalism in resolving account issues”
“lack of professionalism by not informing about zip code limitations.”
“crew unhelpful and causing more problems”
“provide professional service”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“unwilling to correct billing issues promptly and fairly”
“customer service was helpful eventually but after much hassle”
“no effort to rectify a completely ruined move”
“unwilling to rectify the situation properly”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“everything was brought safely inside”
“error with order causing delays”
“POD got inches of water and grew mold”
“grandfather clock jammed because of dirt”
Customer Insights
Cost: $ 2126.00 from 6 historical data points
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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