U-Box at U-Haul Review
Looking to hire U-Box at U-Haul? See our detailed 11-point review based on our independent analysis of U-Box at U-Haul, 53 other Waynesburg moving companies, and 610 moving companies in Pennsylvania.
Key Takeaways:
- Overall rating: 5.89 out of 10
- Highest 11-point rating category: Communication
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
U-Haul, established in 1945, offers a comprehensive suite of moving solutions for do-it-yourself movers across the United States and Canada. Founded by L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, the company began with the simple idea of making utility trailers available for one-way rentals. Headquartered in Phoenix, Arizona, this publicly traded company under the NASDAQ symbol UHAL has expanded to include a range of services such as truck rentals, self-storage units, moving supplies, trailer hitches, and propane supply among others. Notable for pioneering the concept of one-way trailer rentals, U-Haul has developed into a leader in the DIY moving industry and is now the largest installer of permanent trailer hitches in the automotive aftermarket industry. They also boast an extensive network of dealers providing localized service. As of 2020, U-Haul celebrated 75 years of service, emphasizing its commitment to affordable, accessible solutions for do-it-yourself movers across North America. The content from the website is extensive and provides valuable historical and operational insights into U-Haul, making it both useful and well-utilized for this description.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between U-Box at U-Haul & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Communication | 6.93 | ↓ -6.8% | 1 | 0 | 100.0% |
Recent U-Box at U-Haul Reviews
Communication - 6.93/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by U-Box at U-Haul
- International Moving
- Military Moving
- College Moving
- Last-Minute Moving
- Self Storage
- Moving Supplies
- U-Box Containers
- Moving Labor
- Trailer Hitches
- Propane & Accessories
Licenses
State & federal license information
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 8/13/24)- USDOT: 428384
- MC: 648865
- ENTITY TYPE: Carrier
55
Registered Trucks, Tractors, or Vans
107
Registered Drivers
4/02/24
Most Recent USDOT Update
1,367,000
Annual Interstate Miles (2023)
Detailed Customer Insights
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Contact U-Box at U-Haul
- Centerville, PA, 15427
- (724) 228-5620
- https://www.uhaul.com/Locations/UBox-Containers-near-Washington-PA-15301/809070/
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How we ranked the top Pennsylvania movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Pennsylvania.
Rating Methodology
Here's the methodology we used to come up with the best movers in Pennsylvania:
Our original review-based ranking algorithm
We started with a total of 610 companies that offer moving services in the Pennsylvania area.
From these 610 companies, we analyzed a total of 67,540 reviews dating all the way back to February 2007.
We also reviewed a total of 177 state and federal moving licenses from these 610 companies and 1,733 different 3rd party review and social profiles.
Each of the ~67,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 181,307 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 24,649 Waynesburg moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Pennsylvania moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
