UNITS Moving and Portable Storage

Additional Cities Served: Hammonton, Burlington, Bristol, Morrisville, Doylestown, Magnolia, ChalfontShow More >

Awards



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Customer Reviews of UNITS Moving and Portable Storage
We analyzed and organized the customer reviews of UNITS Moving and Portable Storage in Trenton, NJ using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for UNITS Moving and Portable Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Zach was so helpful and accommodating”
“Class A++ operation and highly recommended”
“great customer service and cost-effective”
“Fantastic service”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“container arrived quickly”
“Zach confirmed delivery less than 10 minutes prior”
“Delivered and picked up as promised.”
“Zach was always punctual”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“the prices are great”
“more affordable than most competitors”
“Best value around”
“most value for my dollar without hidden costs”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“great customer service mentioned”
“very responsive”
“Zack made my experience one that I will never forget”
“Zach was accommodating and provided multiple options”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“no additional hidden costs on final invoice”
“They did as they promised”
“Everything he promised was exactly as requested”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“container was removed with minimal effort”
“delivered on site in a timely manner”
“very fast”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“truly goes above and beyond for every customer”
“drivers are helpful and friendly”
“Super friendly”
“Zach was gracious, compassionate, and George was professional”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“Highly recommended”
“highly recommend this company”
“would recommend them highly”
“I'd definitely recommend them”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Professional staff and drivers”
“professional and courteous”
“George maintained a professional decorum”
“Zach was empathetic, kind, organized, knowledgeable, and understanding”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“Zach was supportive throughout the moving process”
“waited patiently for the insurance company to pay”
“willing to work with you to help”
“went above and beyond to accommodate new location move”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“keep your belonging safe and undamaged”
“treat your belongings as if they were theirs”
“handled with great care”
“delivery was done with care”
Great Crew Members
Zach | Zach was so helpful and accommodating |
Zach | Zach was awesome, super friendly, and very responsive |
Zack | Zack provided awesome customer service |
[Employee's name not provided] | Employee was the happiest man ever and friendly too |
Zach, George | Zach provided excellent value and service, George was skillful and professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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