Firpo-Heritage Moving Systems Review
Looking to hire Firpo-Heritage Moving Systems? See our detailed 11-point review based on our independent analysis of Firpo-Heritage Moving Systems, 79 other Wilmington moving companies, and 67 moving companies in Delaware.
Key Takeaways:
- Overall rating: 7.27 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Firpo-Heritage Moving Systems is a family-owned moving company with 93 years of experience. Based in Aston, Pennsylvania, they have been voted the best moving and storage company in Delaware County for three consecutive years (2018-2020). They provide local and long-distance moving services, including packing services, storage, and beach and senior citizen moves. As a 4th generation family moving company, they ensure a commitment to service that can only come from a family business. If you're looking for various movers in Wilmington, DE options, they might be worth considering. With Firpo-Heritage Moving team, you can discover a wide range of services, from regular household relocations to international moves and specialized crating for unique items.
Our Research
- Analyzed 122 total reviews
- Reviewed 4 social profiles and review listings
- Checked for license verification at FMCSA
- Crunched 359 data points pertaining to the above
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Firpo-Heritage Moving Systems & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.90 | ↓ -4.8% | 51 | 16 | 76.1% | |
| Punctuality | 8.39 | ↑ 5.1% | 15 | 3 | 83.3% | |
| Affordability | 8.18 | ↑ 8.0% | 15 | 3 | 83.3% | |
| Communication | 5.83 | ↓ -21.5% | 12 | 13 | 48.0% | |
| Stick to Prices | 6.40 | ↑ 7.4% | 6 | 4 | 60.0% | |
| Speed | 8.41 | ↓ -0.4% | 15 | 3 | 83.3% | |
| Friendliness | 9.37 | ↑ 7.3% | 34 | 1 | 97.1% | |
| Will Hire Again | 7.67 | ↓ -4.6% | 50 | 18 | 73.5% | |
| Professionalism | 7.79 | ↓ -4.7% | 36 | 11 | 76.6% | |
| Conflict Handling | 2.25 | ↓ -44.6% | 2 | 11 | 15.4% | |
| Precision & Care | 7.72 | ↓ -2.5% | 30 | 10 | 75.0% |
Recent Firpo-Heritage Moving Systems Reviews
Quality - 7.90/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 8.39/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 8.18/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 5.83/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 6.40/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 8.41/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 9.37/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 7.67/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 7.79/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 2.25/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 7.72/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Firpo-Heritage Moving Systems
- Local Moving Services
- International Relocation
- Packing Services
- Specialized Crating
- Nationwide-Interstate Relocation
- Storage
Licenses
We do not currently have license data to display for Firpo-Heritage Moving Systems
Detailed Customer Insights
Based on our analysis of Firpo-Heritage Moving Systems's customer reviews:
8 hrs
Local Move Duration
based on 4 reviews
Error. Please try again later.
Awards
Contact Firpo-Heritage Moving Systems
- 900 Tryens Rd, Aston, PA, 19014
- +1 610-358-4949
- https://firpoheritage.com/
Follow Firpo-Heritage Moving Systems:
How we ranked the top Delaware movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Delaware.
Rating Methodology
Here's the methodology we used to come up with the best movers in Delaware:
Our original review-based ranking algorithm
We started with a total of 67 companies that offer moving services in the Delaware area.
From these 67 companies, we analyzed a total of 7,939 reviews dating all the way back to December 2009.
We also reviewed a total of 13 state and federal moving licenses from these 67 companies and 190 different 3rd party review and social profiles.
Each of the ~7,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 19,503 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 2,541 Wilmington moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Delaware moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
