PODS Moving & Storage, originally known as Portable on Demand Storage, has been in operation for nearly 25 years. The Oregon-based company prides itself on pioneering the concept of portable storage containers, invented to bring convenience to clients. While not specifically claiming to be one of the best movers in Lake Oswego, OR, PODS provides services across 46 states and has over 245 Storage Center locations. The company offers multiple container sizes to accommodate different moving needs, and provides flexible and tailored moving solutions, packing supplies, and links to trusted local labor providers and car shipping services. Other services include on-site storage and storage at their secure facilities. PODS combines this myriad of services to offer customers an all-inclusive and customized moving experience.
PODS Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Keizer, McMinnville, Tualatin, West Linn, Woodburn, Wilsonville, NewbergShow More >
Moving Services
- Local Moving
- Long-Distance Moving
- Storage On-Site
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Move In Services
- Find Moving Help
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Customer Reviews of PODS Moving & Storage
We analyzed and organized the customer reviews of PODS Moving & Storage in Lake Oswego, OR using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for PODS Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Made moving super easy and convenient”
“Very satisfied with the moving service”
“Made moving easy”
“great service from all people”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“delayed three times due to claimed weather”
“They failed to pick up the container as arranged”
“Pods failed to show up or notify me appropriately.”
“2 days late and 1 week late for final pickup and delivery”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“overpriced just to hire movers to unload”
“very affordable”
“Pods appears to thrive off of incompetence to raise costs.”
“cost was affordable”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“didn't communicate refusal to drive in rain or snow”
“Customer service was very helpful”
“great communication from all people”
“worst customer experience I have EVER had”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“did not stick to quoted prices”
“gross misrepresentation of service”
“kept to the promised price”
“did not stick to the original quoted prices”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“could have been a little more time efficient”
“Pods failed to pick up the pod as scheduled.”
“refused to deliver and caused delays”
“delivery was 4 days late”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“everyone was friendly”
“drivers were friendly”
“drivers were rude and obnoxious”
“the rep was polite during the incident”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“wouldn't hire again because of delays”
“do not recommend pods for anything”
“Made moving super easy and convenient”
“Would use them again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“crew conducted themselves professionally”
“Employees showed incompetence, possibly due to corporate decisions.”
“Incompetent delivery people.”
“drivers looked unprofessional”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“did not right a wrong”
“Did not get a return email from the CEO”
“settlement took several weeks”
“resolved an issue with lost pick-up information”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“damages incurred during move”
“around $5,000 worth of damage”
“items were kept safe and secure”
“water damaged to my goods”
Customer Insights
Cost: $ 2249.00 from 8 historical data points
Interstate Move Duration: 11 days from 3 reviews
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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