Willamette Express LTD Review
Looking to hire Willamette Express LTD? See our detailed 11-point review based on our independent analysis of Willamette Express LTD, 91 other Portland moving companies, and 309 moving companies in Oregon.
Key Takeaways:
- Overall rating: 5.83 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
With license No. 51817 from the State Department of Transportation, Willamette Express LTD is a moving and storage company anchored in Clackamas, Oregon. Their expertise spans across residential, commercial and office moving, making them a fitting choice for those in need of Portland, OR moving services. The range of offerings from Willamette Express includes new furniture, used/refurbished products, and services like space planning/interior design, installation/office reconfiguration, and customization. For commercial clients, they commit to extensive pre-move planning and project engineering assistance, for ensuring smooth transitions. Furthermore, their rates are approved for one of the lowest allowable rates in Oregon and Washington.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Willamette Express LTD & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.52 | ↓ -9.4% | 39 | 17 | 69.6% | |
| Punctuality | 6.73 | ↓ -15.7% | 10 | 5 | 66.7% | |
| Affordability | 5.19 | ↓ -31.5% | 7 | 9 | 43.8% | |
| Communication | 5.45 | ↓ -26.7% | 13 | 14 | 48.1% | |
| Stick to Prices | 2.02 | ↓ -66.1% | 1 | 12 | 7.7% | |
| Speed | 6.79 | ↓ -19.6% | 13 | 7 | 65.0% | |
| Friendliness | 8.17 | ↓ -6.5% | 26 | 6 | 81.3% | |
| Will Hire Again | 7.03 | ↓ -12.7% | 38 | 19 | 66.7% | |
| Professionalism | 6.91 | ↓ -15.5% | 23 | 13 | 63.9% | |
| Conflict Handling | 3.26 | ↓ -19.7% | 5 | 15 | 25.0% | |
| Precision & Care | 5.03 | ↓ -36.6% | 9 | 14 | 39.1% |
Recent Willamette Express LTD Reviews
Quality - 7.52/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 6.73/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 5.19/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 5.45/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 2.02/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 6.79/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 8.17/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 7.03/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 6.91/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 3.26/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 5.03/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Willamette Express LTD
- Residential Moving
- Commercial Moving
- Office Furniture Moving
- New Furniture Moving
- Used/Refurbished Furniture Moving
- Space Planning/Interior Design Moving
- Installation/Office Reconfiguration Moving
- Customization Moving
- Storage Services
- Worldwide Moving & Storage Services
Licenses
State & federal license information
Oregon Moving License
Status: Active (last checked: 4/21/22)Oregon Moving License Information
- License Number: 51817
- License Status: Active
- Date Issued: -
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 6/27/25)- USDOT: 1080376
- MC: 448995
- ENTITY TYPE: Carrier/Broker
6
Registered Trucks, Tractors, or Vans
7
Registered Drivers
4/16/25
Most Recent USDOT Update
12,000
Annual Interstate Miles (2025)
Detailed Customer Insights
Based on our analysis of Willamette Express LTD's customer reviews:
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Awards
Contact Willamette Express LTD
- 2505 SE Stubb St, Portland, OR, 97222
- (503) 513-5118
- https://www.willametteexpress.com/
Follow Willamette Express LTD:
How we ranked the top Oregon movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Oregon.
Rating Methodology
Here's the methodology we used to come up with the best movers in Oregon:
Our original review-based ranking algorithm
We started with a total of 309 companies that offer moving services in the Oregon area.
From these 309 companies, we analyzed a total of 53,981 reviews dating all the way back to November 2006.
We also reviewed a total of 71 state and federal moving licenses from these 309 companies and 954 different 3rd party review and social profiles.
Each of the ~53,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 138,901 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 16,866 Portland moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Oregon moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
