Pack My Truck Moving is a family-owned and operated moving company with over 15 years of experience in the Portland area. Driven by their mission to provide a better moving experience, the company addresses the flaws and negative reputation of the Portland, OR moving services. They service various areas in Oregon and Washington, with office hours from Monday to Sunday. Their wide range of services includes residential moving, office relocation, junk removal, retail delivery, packing, furniture shuffling, and assembly. The company prides itself on its professionalism, efficiency, and exceptional customer service as reflected in their positive client reviews.
Pack My Truck Moving
Moving Services
- Residential Moving
- Office Relocation
- Junk Removal / Hauling
- Single or multi item retail delivery
- Packing and furniture prep
- Furniture shuffling within home
- Furniture assembly
Awards
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Customer Reviews of Pack My Truck Moving
We analyzed and organized the customer reviews of Pack My Truck Moving in Portland, OR using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Pack My Truck Moving based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
9.5/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Pack My Truck was fast and efficient”
“Eddie, Tony, Ben, and Luis were amazing”
“Tony and Robert made the packing and move easy”
“would definitely recommend”
2. Punctuality
8.88/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“got it done on a quick timeline”
“On time”
“Tony called when they were on the way”
“arrived 30 min earlier”
3. Affordability
9.06/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“Worth every penny”
“Found their services affordable”
“the rate was very reasonable”
“move happened for less money than I thought”
4. Communication
9.09/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“they were communicative”
“Maria immediately respond to all emails”
“Maria was very responsive and helpful”
“office didn't keep me updated”
5. Stick to Prices
7.24/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“Eddie was very efficient and accurate in terms of his estimate”
“up front on the phone about cost estimates”
“No Hidden Fees at the end”
“left several items behind”
6. Speed
9.61/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“so fast and efficient”
“got it done on a quick timeline”
“fast at maximizing cargo space”
“they were under the two hrs specified”
7. Friendliness
9.79/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“courteous team”
“very patient when customer is acting ignorant”
“incredibly positive attitude”
“very courteous and helpful”
8. Will Hire Again
9.37/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“Would definitely use their services again”
“would definitely hire again”
“would definitely recommend and use again”
“Highly recommend”
9. Professionalism
9.53/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Tony and Robert were professional”
“great at maximizing cargo space”
“worked hard during the long move”
“Eddie and team were professional”
10. Conflict Handling
3.46/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“Your excuse for keeping a mileage fee is wrong”
“Went way above and beyond”
“poor attempt to repair the door, not satisfactory”
“owner refused to send help”
11. Precision & Care
9.45/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“made sure our stuff was protected”
“handled everything with care”
“nothing broken or damaged”
“protecting my belongings without any damage”
Customer Insights
Cost: $ 695.00 from 4 historical data points
Local Move Duration: 1.75 hours from 9 reviews
Great Crew Members
| Eddie, Tony, Ben, Luis | worked hard and had a positive attitude |
| Tony, Robert | Tony and Robert were professional and helpful |
| Tony | provided great help with the move |
| Tony | Tony and his crew were professional and communicative |
| Eddie | Eddie and team were professional, quick and friendly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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