Estes SureMove Review
Looking to hire Estes SureMove? See our detailed 11-point review based on our independent analysis of Estes SureMove, 91 other Portland moving companies, and 309 moving companies in Oregon.
Key Takeaways:
- Overall rating: 6.86 out of 10
- Highest 11-point rating category: Punctuality
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Estes SureMove is a division of the reputable Estes Express Lines, a family-owned company founded by W.W. Estes in 1931. Based in Richmond, VA, the company has grown from a small operation to an 18,000-strong team. Operating as experienced movers serving Wood Village, OR, Estes SureMove offers an economical, self-service moving solution for residential and corporate customers, both locally and nationally. The service involves dropping a trailer for customers to pack and load for long-distance household or office moves, then driving the loaded trailer to the destination. The company prides itself on its cost savings, outstanding customer service, and prompt, experienced drivers. They also offer free liability coverage and military discounts.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Estes SureMove & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.10 | ↓ -14.5% | 3 | 1 | 75.0% | |
| Punctuality | 7.59 | ↓ -4.8% | 2 | 0 | 100.0% | |
| Affordability | 7.38 | ↓ -2.6% | 2 | 0 | 100.0% | |
| Communication | 7.26 | ↓ -2.4% | 3 | 0 | 100.0% | |
| Will Hire Again | 6.86 | ↓ -14.8% | 3 | 1 | 75.0% | |
| Professionalism | 7.24 | ↓ -11.4% | 1 | 0 | 100.0% | |
| Precision & Care | 5.94 | ↓ -25.0% | 1 | 2 | 33.3% |
Recent Estes SureMove Reviews
Quality - 7.10/10
Overall quality of the service provided on moving day.
Overall Review Distribution
Punctuality - 7.59/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Affordability - 7.38/10
How affordable was the moving service?
Overall Review Distribution
Communication - 7.26/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Will Hire Again - 6.86/10
How likely a customer is to hire the same movers again for their next move.
Overall Review Distribution
Professionalism - 7.24/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Precision & Care - 5.94/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Overall Review Distribution
Additional Details
Moving Services Offered by Estes SureMove
- Residential Moves
- Corporate Relocations
- Long-Distance Moves
- Time-Critical Moves
- Free Liability Coverage
- Military Moves
- Personally Procured Moves (PPM)
- Discount for Active-Duty Personnel
- Container Moving Services
- Self-Service Moving Container Solution
Licenses
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Detailed Customer Insights
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Contact Estes SureMove
- 13704 NE Airport Way, Portland, OR, 97230
- (866) 347-2260
- https://estessuremove.com/city/portland
Follow Estes SureMove:
How we ranked the top Oregon movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Oregon.
Rating Methodology
Here's the methodology we used to come up with the best movers in Oregon:
Our original review-based ranking algorithm
We started with a total of 309 companies that offer moving services in the Oregon area.
From these 309 companies, we analyzed a total of 53,981 reviews dating all the way back to November 2006.
We also reviewed a total of 71 state and federal moving licenses from these 309 companies and 954 different 3rd party review and social profiles.
Each of the ~53,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 138,901 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 16,813 Portland moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Oregon moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
