Gentle John's Moving & Storage

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MoversChevron RightOregonChevron RightPortlandChevron RightGentle John's Moving & Storage
Good
based on 4201+ data points
Circle Info

About Gentle John's Moving & Storage

Gentle John’s Moving & Storage is a Damascus-based business that has been serving the Portland, OR area for over two decades. It has a wide range of residential and commercial services, moving everything from small offices and apartments to large office buildings and high-rises. It also offers professional packing, labor-only options, and secure storage solutions. Whether you’re moving to a new town or out of state, this company has what it takes to meet all your moving needs. Gentle John’s understands that moving can be stressful, so it makes sure to provide flexible scheduling, affordable pricing, and top-notch customer care. This team has served more than 117,000 families over the years, giving it a pretty good idea of what clients need and how to make their move successful. Schedule your move today. Gentle John’s friendly staff will be happy to give you a quick moving quote.

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Moving Services

  • Local & Long Distance Moving
  • Packing Services
  • Commercial Moving
  • Storage
  • Unpacking and Setting Up the Home

Oregon Moving License

Active

Last Checked: 04/21/22
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

3100803

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

#1 Ranked Movers in Portland, OR 2024 award
Top 10 Movers in Portland, OR 2023 award
Top 10 Movers in Portland, OR 2022 award
Top 10 Movers in Portland, OR 2021 award
Top 10 Movers in Portland, OR 2020 award

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Customer Reviews of Gentle John's Moving & Storage

We analyzed and organized the customer reviews of Gentle John's Moving & Storage in Portland, OR using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Gentle John's Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

9.17/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

fantastic work by the movers

couldn't have asked for a smoother move

Great job by movers

great work by movers

2. Punctuality

8.81/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

Timely

showed up on time

were on time

Prompt in arrival

3. Affordability

7.34/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

Super reasonable prices

price gouged us

great price

affordable move

4. Communication

8.52/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

responsive to our needs

Excellent customer service

Quick response time.

guys I talked to on the phone were great

5. Stick to Prices

5.49/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

did not stick to quoted prices

lied to by Andy

did not stick to quoted prices

did not stick to quoted prices, added unexpected costs

6. Speed

9.2/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

fast and efficient move

efficient

made it all quick

very quick/efficient

7. Friendliness

9.51/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

polite and courteous

guys were great

Friendly, understanding, and professional

Polite crew.

8. Will Hire Again

9.05/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

highly recommend

felt completely satisfied and grateful

Can't recommend enough

Would absolutely use them again

9. Professionalism

9.15/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

made the move look easy

crew was professional

Friendly, understanding, and professional

moving crew conducted themselves well

10. Conflict Handling

3.27/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

did not make efforts to rectify issues

refunded some money after discussing issues

agreed to refund half of the extra charged hour

willingness to go above and beyond

11. Precision & Care

8.9/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

very careful with our stuff

No damage to our items

no damage noted

careful with items

Customer Insights icon

Customer Insights

Cost: $ 1405.00 from 16 historical data points

Hourly Minimum: 3 hours from 9 reviews


Local Move Duration: 4 hours from 63 reviews

Interstate Move Duration: 2 days from 4 reviews

Great Crew Members icon

Great Crew Members

Luisgreat movers, made the move look easy
Dennis BrownDennis Brown was thanked specifically, implying good service
Stetson,Julieogreat job and were very quick/efficient
Elmer, Louis, VidenFriendly, understanding, and professional
Joel,LuisJoel and Luis were great, made move easy
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Gentle John's Moving & Storage

Location
15252 SE Highway 224 STE C , Damascus, OR, 97089
Phone
(503) 223-7000
Link
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