Hot Spring Spas of Eugene is a family-owned company based in Eugene, Oregon since 1981. They have a new showroom in West Eugene and are committed to providing products focusing on durability and enhancing the health and wellbeing of others. They offer a range of hot tub services including repair, moving, cleaning, maintenance, and sauna repairs. With core values of integrity, commitment, passion and hard work, they aim to deliver the best hot tub ownership experience to their customers. As an authorized dealer of Hot Spring Spas for over 40 years, they provide expert guidance and assistance for selecting the right hot tub to suit any lifestyle.
Hot Spring Spas of Eugene
Ranked Top 10 Best Movers in Florence, OR
Moving Services
- Hot Tub Moving
- Spa Repair
- Spa Cleaning & Maintenance
Awards
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Customer Reviews of Hot Spring Spas of Eugene
We analyzed and organized the customer reviews of Hot Spring Spas of Eugene in Florence, OR using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Hot Spring Spas of Eugene based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
9.57/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Wonderful customer service”
“great experience with the company”
“great product and excellent service”
“great service”
2. Punctuality
9.36/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“punctual”
“Delivery was on time”
“arrived in the time frame we were told”
“crews were prompt”
3. Affordability
8.2/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“got a special discount as a veteran”
“final price was even less than the quoted price”
“very affordable for my budget”
“really good price”
4. Communication
9.73/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“people at Hot Spring Spas are really helpful”
“very responsive to customers”
“Wonderful customer service”
“Scott kept in touch after installation”
5. Stick to Prices
7.68/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“final price was even less than the quoted price”
“estimate was spot on”
“They did all the things they said that they would do”
6. Speed
8.57/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“well-orchestrated choreography indicates speediness”
“spa was quickly fixed”
“delivery and setup went great”
“move was smooth and quick”
7. Friendliness
9.84/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“they are friendly”
“have always been prompt and friendly”
“excellent friendly service”
“the folks at this franchise location are top notch people”
8. Will Hire Again
9.5/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“highly recommend Hot Spring Spas of Eugene”
“would strongly recommend them”
“recommend this company and would hire again”
“would definitely hire again”
9. Professionalism
9.58/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“team was professional during installation”
“Scott, Lisa, and techs were professional”
“great team, showed professionalism”
“Maya and technician were professional”
10. Conflict Handling
8.88/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“quickly resolved issue with warranty”
“resolved our water issue quickly”
“needed a repair 2 years later and it went smoothly”
“made a second trip to ensure everything was perfect”
11. Precision & Care
8.66/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“very careful of my property”
“hauled away old spa with ease indicating care of handling”
“made sure the tub was aligned just how we wanted”
“Mike'l taking good care of my spa”
Great Crew Members
| Maya | answered all questions, ensuring a positive experience |
| Scott, Lisa, Adam | great team members for their professionalism and friendliness |
| Maya | Maya was awesome |
| Scott,Lisa,Steve | Scott and Lisa great during purchase and installation, Steve worked hard in rain for repair |
| Maya, Scott, Grant | Maya was patient and helpful, Scott and Grant ensured perfect placement |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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