Hot Spring Spas of Eugene Review
Looking to hire Hot Spring Spas of Eugene? See our detailed 11-point review based on our independent analysis of Hot Spring Spas of Eugene, 34 other Florence moving companies, and 324 moving companies in Oregon.
Hot Spring Spas of Eugene has an overall score of 9.05 out of 10. Based on our extensive analysis, this is an Exceptional score and places it in the top 88.29% of all movers in Oregon and the top 91.22% of moving companies nationwide. They score better than 285 movers in Oregon.
Key Takeaways:
- Hot Spring Spas of Eugene is the Top 10 Movers in Florence, OR
- Overall rating: 9.05 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Hot Spring Spas of Eugene is a family-owned company based in Eugene, Oregon since 1981. They have a new showroom in West Eugene and are committed to providing products focusing on durability and enhancing the health and wellbeing of others. They offer a range of hot tub services including repair, moving, cleaning, maintenance, and sauna repairs. With core values of integrity, commitment, passion and hard work, they aim to deliver the best hot tub ownership experience to their customers. As an authorized dealer of Hot Spring Spas for over 40 years, they provide expert guidance and assistance for selecting the right hot tub to suit any lifestyle.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Hot Spring Spas of Eugene & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 9.58 | ↑ 15.5% | 58 | 0 | 100.0% | |
| Punctuality | 9.34 | ↑ 17.2% | 17 | 0 | 100.0% | |
| Affordability | 8.19 | ↑ 8.1% | 8 | 1 | 88.9% | |
| Communication | 9.74 | ↑ 31.1% | 86 | 1 | 98.9% | |
| Stick to Prices | 7.70 | ↑ 29.2% | 3 | 0 | 100.0% | |
| Speed | 8.51 | ↑ 0.8% | 4 | 0 | 100.0% | |
| Friendliness | 9.84 | ↑ 12.7% | 89 | 0 | 100.0% | |
| Will Hire Again | 9.50 | ↑ 18.1% | 85 | 2 | 97.7% | |
| Professionalism | 9.58 | ↑ 17.2% | 54 | 1 | 98.2% | |
| Conflict Handling | 8.90 | ↑ 118.9% | 10 | 0 | 100.0% | |
| Precision & Care | 8.65 | ↑ 9.2% | 7 | 0 | 100.0% |
Recent Hot Spring Spas of Eugene Reviews
Quality - 9.58/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 9.34/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 8.19/10
How affordable was the moving service?
Overall Review Distribution
Communication - 9.74/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 7.70/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Speed - 8.51/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Overall Review Distribution
Friendliness - 9.84/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 9.50/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 9.58/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 8.90/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 8.65/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Hot Spring Spas of Eugene
- Hot Tub Moving
- Spa Repair
- Spa Cleaning & Maintenance
Licenses
We do not currently have license data to display for Hot Spring Spas of Eugene
Detailed Customer Insights
Based on our analysis of Hot Spring Spas of Eugene's customer reviews:
Error. Please try again later.
Awards
Contact Hot Spring Spas of Eugene
- 1942 W 11th Ave, Eugene, OR, 97402
- (541) 230-7727
- https://www.hotspring.com/hot-tub-dealers/hot-spring-spas-of-eugene-llc
Follow Hot Spring Spas of Eugene:
How we ranked the top Oregon movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Oregon.
Rating Methodology
Here's the methodology we used to come up with the best movers in Oregon:
Our original review-based ranking algorithm
We started with a total of 324 companies that offer moving services in the Oregon area.
From these 324 companies, we analyzed a total of 53,895 reviews dating all the way back to November 2006.
We also reviewed a total of 69 state and federal moving licenses from these 324 companies and 974 different 3rd party review and social profiles.
Each of the ~53,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 139,186 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 13,016 Florence moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Oregon moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
