Emerald Moving

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MoversChevron RightOregonChevron RightSalemChevron RightEmerald Moving
Very Good
based on 679+ data points
Circle Info

About Emerald Moving

Emerald Moving claims the title of the most sophisticated full-service moving solution in the Willamette Valley. Since 1999, Emerald Moving and Storage has served both commercial and residential customers with moving, storage, and office relocation options. Whether you need to load or unload a rental truck, need full-service packing and supplies, or require transportation of heavy objects such as safes, spas, or pianos, Emerald Moving can handle your relocation needs. These movers serving Salem, OR, are more than just movers – they are moving consultants who will work with you on every level. They will plan your new space, conduct furniture inventory, arrange pre-move meetings, and more.

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Moving Services

  • Cheap moving services
  • Local moving services
  • Long-distance moving services
  • Cross-country moving services
  • Small moving services
  • Piano moving services
  • Pool table moving services
  • Appliance moving services
  • Furniture moving services
  • Commercial moving services
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

1313831

ENTITY TYPE

Carrier/Iep

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Salem, OR 2024 award
Top 3 Movers in Salem, OR 2023 award
Top 3 Movers in Salem, OR 2022 award
Top 10 Movers in Salem, OR 2021 award
Top 10 Movers in Salem, OR 2020 award

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Customer Reviews of Emerald Moving

We analyzed and organized the customer reviews of Emerald Moving in Salem, OR using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Emerald Moving based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

8.82/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

fast, efficient, and skilled workers

Lied and overcharged 50% more than the estimate.

great work by loaders

Emerald provided great moving services

2. Punctuality

8.83/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

arrived exactly on time

they arrived seven hours late

They showed up on time

workers were prompt

3. Affordability

8.55/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

cost less than I expected

Charged me 50% more than the estimate.

The hourly rate was competitive and fair

prices were fair and worth the cost

4. Communication

6.95/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

Nothing they will do about my issue.

lack of realistic information from dispatcher

company is yet to communicate scheduling details

everyone was professional and friendly

5. Stick to Prices

7.18/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

Insisted on a higher price than quoted.

No hidden fees, cost broken down before start

did not stick to original prices

took less time than estimated

6. Speed

9.51/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

office loaded and moved in three hours

finished job in two hours once on site

Loaded and unloaded in under 5 hours

took the stress out of what was otherwise a highly stressful process

7. Friendliness

9.57/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

kind, respectful, and friendly

Service was friendly

they were smiling laughing and enjoying their work

courteous, cheerful and took the stress out

8. Will Hire Again

8.57/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

well worth having Emerald help me out, again

Do not do business with these lying cheats.

wouldn't want to endure this experience again

Would recommend Emerald moving

9. Professionalism

8.55/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

crew worked hard, management was problematic

unprofessional and unacceptable parking choice

all friendly and professional

Scott and his team are professionals

10. Conflict Handling

3.99/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

There is nothing they will do about it.

swiftly issued a refund for the overcharge

very adaptable when it came to an obstacle

refused to connect me to the owner

11. Precision & Care

8.58/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

Nothing was broken during the move

courteous, prompt, thorough, and careful

furniture was handled with care

stuff was handled with care

Customer Insights icon

Customer Insights

Local Move Duration: 4 hours from 9 reviews

Interstate Move Duration: 4 days from 3 reviews

Great Crew Members icon

Great Crew Members

Scott, Mattboth kind, respectful, and friendly
Sawyer, David, Zacawesome during the move
ScottScott and his team know exactly what to do with my piano
JohnJohn was very apologetic and resolved the overcharge
Sandy, David, Sawyerquality people, very helpful, did all the hard work
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Emerald Moving

Location
4630 Cloudburst Way, Eugene, OR, 97402
Phone
(541) 343-6155
Link
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