PODS Moving & Storage has been in business for nearly 25 years, offering flexible and convenient moving and storage solutions. The company provides portable storage containers, allowing customers to store and access their belongings directly in their driveway. PODS offers multiple container sizes, including 8-foot, 12-foot, and 16-foot options. Acknowledged as a well-rounded provider within the scope of moving services in Oregon City, OR, the company's services include built-in storage, adjustable scheduling, and the ability to load and unload belongings on the customer's schedule. In addition to the core moving and storage services, PODS also provides packing supplies, connection to trusted local labor providers, and car shipping assistance. The company operates in the United States, Canada, Australia, and the United Kingdom.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Oregon City, Milwaukie, Gladstone, Sandy, Wood Village, Cascade Locks
Moving Services
- Residential Moving
- Long-Distance Moving
- Storage Services
- Packing and Loading Assistance
- Moving Supplies
- Car Shipping
- Local Moving
- Commercial Moving
- Contents Protection
- Hourly Moving Assistance
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Customer Reviews of PODS Moving & Storage
We analyzed and organized the customer reviews of PODS Moving & Storage in Portland, OR using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for PODS Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“couldn't be happier with the service”
“worst experience ever”
“terrible overall experience”
“PODS is an excellent service model”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they were late and lacked proper communication”
“pod arrived on time in both locations”
“they were on time for every drop off and pick up”
“delivered 7 days late”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“cost is so much cheaper than a moving company”
“bad billing and pricing issues”
“extremely expensive considering the poor service”
“Good price”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“employees on the phone were the best”
“horrible customer service”
“no updates or proactive communication was provided”
“can't talk directly to the storage facility”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“bad billing and pricing issues”
“got the extra day without cost”
“invoicing is atrocious and results in a higher total cost”
“no loading and unloading costs mentioned”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“move took 4 hours longer than necessary”
“fairly slow to get across the country”
“Fast and effective”
“pod delivered 10 days later than scheduled”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“employees delivering/picking-up containers were the best”
“rude, incompetent delivery drivers”
“folks were nice but ineffective in resolving issues”
“everybody we dealt with was exceptional”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“highly recommend PODS and would use again”
“would definitely hire again”
“find another solution instead of PODS”
“would not want to hire them again due to this experience”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“rude, incompetent delivery drivers”
“very professional”
“every team member delivered exceptional service”
“crew forgot to schedule the pod move”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“would have appreciated better effort to rectify issues”
“no accountability or refunds offered”
“Aron helped with a blocked pod door situation”
“no attempt to resolve or reimburse for the issues”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“everything inside was covered in thick black dust”
“items took 4 hours extra to move”
“dropped off a container that was soaking wet.”
“oil and chemicals on the floor degraded handling”
Customer Insights
Cost: $ 1249.00 from 3 historical data points
Interstate Move Duration: 15 days from 7 reviews
Great Crew Members
| Aron W | Aron placed the pod perfectly and opened a blocked door |
| Christopher, Logan | Christopher was excellent in placement, Logan was great in maneuvering |
| Chris | very helpful & informative |
| Colin, Dereck | Great job and efficient |
| Randy | Randy was extremely patient and accommodating. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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