With nearly 25 years in operation, PODS Moving & Storage has revolutionized the moving and storage industry with their innovative portable storage containers. Based in Oklahoma City, OK, their operations extend beyond this city to service locations across the United States, Canada, Australia, and the United Kingdom. Services offered by the company include local moving, long-distance moving, and both on-site and off-site storage services, along with packing, loading assistance, and car shipping. Known for their flexible and personalized solutions, PODS caters to each customer's unique needs.
PODS Moving & Storage

About PODS Moving & Storage
Additional Cities Served: Norman, Edmond, Moore, Midwest City, Shawnee, Ponca City, MustangShow More >
Moving Services
- Local Moving
- Long-Distance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Move In Services
- Safely ship your vehicle
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Customer Reviews of PODS Moving & Storage
We analyzed and organized the customer reviews of PODS Moving & Storage in Oklahoma City, OK using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for PODS Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great work by movers”
“did not like anything about the company”
“felt trapped by hidden fees and forced extended rental”
“Great experience with the service”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they were on time every single time”
“did not pick up”
“they left me waiting for hours”
“changed pickup time unexpectedly without notice”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“competitive pricing with USAA discount factored”
“extremely expensive due to being overcharged”
“expensive due to unexpected charges”
“extremely expensive due to illegal charges”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“fantastic initial phone rep and customer service”
“customer service isn't in the US”
“Sales people are confusing and not coordinated ”
“did not communicate properly about charges”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“admit to overcharging for short term use”
“did not stick to quoted prices due to hidden fees”
“did not stick to quoted prices”
“charged more than expected without proper justification”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“Took twice as long to get our items”
“my pod is still not shipped”
“empty PODs sitting in driveway for a month”
“took 4 tries and extra two months for delivery”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“employees were very polite and courteous”
“they are very disrespectful”
“driver was friendly”
“drivers and salespeople are easy to work with”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would use PODS again without hesitating”
“will never use this company again”
“would recommend PODS to anyone”
“would not hire again due to overcharging and lack of communication”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“very polite and professional crew”
“Vernon was professional”
“Drivers are the best part of this company ”
“handled situation unprofessionally”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“admitted mistake but didn't resolve the issue”
“no effort made to address or rectify the overcharge issue”
“did not attempt to right their wrong effectively”
“Kevin fixed the problem ASAP which shows willingness to right a wrong”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“Goods were extensively damaged during the move”
“had water damage and some broken items”
“took care to not damage the lawn or driveway”
“placed with care exactly where needed”
Customer Insights
Cost: $ 1766.00 from 9 historical data points
Great Crew Members
Vernon | professional and friendly |
Kevin | Kevin showed kindness and professionalism, fixed issues quickly |
Norman,Midwest City | big thanks to both teams for coordination |
Jacob | Jacob was very nice and agreed to credit charges |
Don | Don demonstrated exceptional kindness and empathy |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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