North American Van Lines Review
Looking to hire North American Van Lines? See our detailed 11-point review based on our independent analysis of North American Van Lines, 42 other Tulsa moving companies, and 170 moving companies in Oklahoma.
Key Takeaways:
- Overall rating: 6.55 out of 10
- Highest 11-point rating category: Quality
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Established in 1933, North American Van Lines is a world leader in relocation services. The company offers both local and long-distance moving services within the United States and abroad. Each move is handled with a personalized approach that caters to the individual needs of their clients. They are not only skilled in corporate relocation but also specialize in household moving and long-distance relocations. With a vast network of more than 500 agent locations throughout North America, they provide 24-hour customer service and efficient staff to handle all moving needs in Tulsa, OK, including packing, loading, and transporting belongings. North American Van Lines is recognized for being the first in the industry to use innovative technologies such as WorldTrac satellite technology, crane vans, interactive driving simulators, and shipment-tracking systems, further ensuring the quality and safety in their operations.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between North American Van Lines & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.90 | ↓ -4.8% | 8 | 2 | 80.0% | |
| Punctuality | 5.37 | ↓ -32.7% | 0 | 1 | 0.0% | |
| Communication | 5.55 | ↓ -25.4% | 2 | 2 | 50.0% | |
| Stick to Prices | 5.76 | ↓ -3.4% | 2 | 1 | 66.7% | |
| Friendliness | 7.71 | ↓ -11.7% | 5 | 1 | 83.3% | |
| Will Hire Again | 6.76 | ↓ -16.0% | 9 | 4 | 69.2% | |
| Professionalism | 7.77 | ↓ -5.0% | 7 | 1 | 87.5% | |
| Precision & Care | 6.71 | ↓ -15.4% | 2 | 1 | 66.7% |
Recent North American Van Lines Reviews
Quality - 7.90/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 5.37/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 5.55/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 5.76/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Friendliness - 7.71/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 6.76/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 7.77/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 6.71/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Overall Review Distribution
Additional Details
Moving Services Offered by North American Van Lines
- Local moving services
- Long distance moving services
- Packing options
- Full Service Packing
- Fragile Only Packing
- Self Pack
- Packing Materials from northAmerican
- Loading and Unloading Services
- Disassembly and reassembly of items
- Residence Protection Pads
- Carpet Covers
- Systematic Loading
- Systematic Unloading
- Unpacking
- Debris Removal
- Moving Storage
- Installation and Assembly Services
- Predictable Pricing
Licenses
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Detailed Customer Insights
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Contact North American Van Lines
- 2900 N Hemlock Cir # 110, Broken Arrow, OK, 74012
- (918) 505-1272
- https://www.northamerican.com/local/broken-arrow-ok-moving-company
Follow North American Van Lines:
How we ranked the top Oklahoma movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Oklahoma.
Rating Methodology
Here's the methodology we used to come up with the best movers in Oklahoma:
Our original review-based ranking algorithm
We started with a total of 170 companies that offer moving services in the Oklahoma area.
From these 170 companies, we analyzed a total of 29,946 reviews dating all the way back to July 2008.
We also reviewed a total of 16 state and federal moving licenses from these 170 companies and 529 different 3rd party review and social profiles.
Each of the ~29,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 68,162 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 9,062 Tulsa moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Oklahoma moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
