American Way Van & Storage is a family-owned and operated moving company that serves Dayton and the surrounding communities with both local and long-distance relocation services. It is partnered with National Van Lines which is a worldwide leader in residential moving services. American Way Van & Storage offers more than just residential moving services and can handle your commercial relocation as well. It ensures that the day-to-day operations of your business remain uninterrupted with its logistics, distribution, and storage solutions. American Way Van & Storage is fully licensed and insured. If you are looking for other movers in Akron, OH, you can check our page. It provides a list of safe, reliable, and efficient moving companies in Akron. American Way Van & Storage screens all of its employees, giving you peace of mind that your belongings are handled with the utmost professional care.
American Way Van & Storage
About American Way Van & Storage
Additional Cities Served: Dayton, Springfield, Kettering, Middletown, Beavercreek, Huber Heights, FairbornShow More >
Moving Services
- Local Residential Moving
- National Moving
- Commercial Movers & Relocation Specialists
- Storage Facilities
- Packing & Crating
- Moving Supplies
- Corporate Relocation
- International Moving
- Government Moving
- Apartment Movers
Ohio Moving License
Active
Last Checked: 02/25/22
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 10/17/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of American Way Van & Storage
We analyzed and organized the customer reviews of American Way Van & Storage in Akron, OH using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for American Way Van & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“horrible experience with the move”
“team did a terrific job”
“pleased with the move”
“did a very good job”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“ONE person showed up over four hours late”
“move completed in the same day”
“Right on time with both loading and drop-off”
“They came on time”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“most competitive bid”
“Safely delivered under budget”
“other companies offer service for half the price”
“American Way provided a very competitive price”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“salesperson lied about key aspects of our move”
“Thomas was responsive to unique requests”
“Eric was so helpful”
“no communication for over 5 months”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“unexpected expenses due to multiple issues”
“sales rep lied to me about pricing”
“quoted price did not match final price”
“no deposit required until delivery”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“significant delays and multiple days of moving”
“move was handled quickly”
“move was timely”
“very professional and fast”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“everyone was so kind and nice”
“their honesty is what pulled at my heart strings”
“nicest people I've ever met”
“Friendly, gave a great experience”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“stress and anguish caused by the moving process”
“would hire Thomas again”
“would highly recommend them”
“used this service again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“move very poorly managed”
“moving team was incredibly helpful”
“great job of taking things apart and reassembling”
“Professional company provided great experience”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“had to resolve $10,000 damage with stress”
“poor follow-up on the damage”
“stalled for weeks and then only offered $27.00”
“accommodated rescheduled move”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“glaring damage to numerous large pieces of furniture”
“nothing damaged”
“belongings moved safely and without damage”
“dishwasher completely dented in and irreparable”
Customer Insights
Interstate Move Duration: 2 days from 6 reviews
Great Crew Members
| Thomas | Thomas did an excellent job handling requests |
| Eric Wright, Jay Howard | Eric was always helpful and Jay kept me informed |
| Eric Wright, John Loyd | Eric and John were especially highlighted for praise |
| Eric Wright,Trey Foster | Eric did in-person inventory and followed up, Trey communicated timeline well |
| Eric Wright | Eric truly cared about our experience |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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