American Way Van & Storage Review
Looking to hire American Way Van & Storage? See our detailed 11-point review based on our independent analysis of American Way Van & Storage, 42 other Akron moving companies, and 558 moving companies in Ohio.
Key Takeaways:
- Overall rating: 7.24 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
American Way Van & Storage is a family-owned and operated moving company that serves Dayton and the surrounding communities with both local and long-distance relocation services. It is partnered with National Van Lines which is a worldwide leader in residential moving services. American Way Van & Storage offers more than just residential moving services and can handle your commercial relocation as well. It ensures that the day-to-day operations of your business remain uninterrupted with its logistics, distribution, and storage solutions. American Way Van & Storage is fully licensed and insured. If you are looking for other movers in Akron, OH, you can check our page. It provides a list of safe, reliable, and efficient moving companies in Akron. American Way Van & Storage screens all of its employees, giving you peace of mind that your belongings are handled with the utmost professional care.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between American Way Van & Storage & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.86 | ↓ -5.4% | 67 | 21 | 76.1% | |
| Punctuality | 8.23 | ↑ 3.1% | 21 | 4 | 84.0% | |
| Affordability | 6.84 | ↓ -9.8% | 9 | 5 | 64.3% | |
| Communication | 7.65 | ↑ 3.0% | 40 | 14 | 74.1% | |
| Stick to Prices | 4.84 | ↓ -18.7% | 10 | 14 | 41.7% | |
| Speed | 8.22 | ↓ -2.7% | 13 | 2 | 86.7% | |
| Friendliness | 8.68 | ↓ -0.7% | 33 | 5 | 86.8% | |
| Will Hire Again | 7.75 | ↓ -3.7% | 72 | 24 | 75.0% | |
| Professionalism | 8.27 | ↑ 1.2% | 45 | 10 | 81.8% | |
| Conflict Handling | 3.78 | ↓ -7.1% | 6 | 13 | 31.6% | |
| Precision & Care | 7.53 | ↓ -4.9% | 35 | 13 | 72.9% |
Recent American Way Van & Storage Reviews
Quality - 7.86/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 8.23/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 6.84/10
How affordable was the moving service?
Overall Review Distribution
Communication - 7.65/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 4.84/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 8.22/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 8.68/10
Was the moving crew cordial and friendly to be around on moving day?
Overall Review Distribution
Will Hire Again - 7.75/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 8.27/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 3.78/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 7.53/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by American Way Van & Storage
- Local Residential Moving
- National Moving
- Commercial Movers & Relocation Specialists
- Storage Facilities
- Packing & Crating
- Moving Supplies
- Corporate Relocation
- International Moving
- Government Moving
- Apartment Movers
Licenses
State & federal license information
Ohio Moving License
Status: Active (last checked: 4/30/25)Ohio Moving License Information
- License Number: 139517
- License Status: Active
- Date Issued: -
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 10/17/24)- USDOT: 1240697
- MC: 715785
- ENTITY TYPE: Carrier
8
Registered Trucks, Tractors, or Vans
6
Registered Drivers
5/20/24
Most Recent USDOT Update
100,000
Annual Interstate Miles (2023)
Detailed Customer Insights
Based on our analysis of American Way Van & Storage's customer reviews:
2 days
Interstate Move Duration
based on 6 reviews
Error. Please try again later.
Awards
Contact American Way Van & Storage
- 1001 S Brown School Rd, Vandalia, OH, 45377
- (937) 898-7294
- https://awvs.com/
Follow American Way Van & Storage:
How we ranked the top Ohio movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Ohio.
Rating Methodology
Here's the methodology we used to come up with the best movers in Ohio:
Our original review-based ranking algorithm
We started with a total of 558 companies that offer moving services in the Ohio area.
From these 558 companies, we analyzed a total of 81,863 reviews dating all the way back to October 2007.
We also reviewed a total of 189 state and federal moving licenses from these 558 companies and 1,788 different 3rd party review and social profiles.
Each of the ~81,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 196,235 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 25,456 Akron moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Ohio moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
