Mills Van Lines, Inc.
Additional Cities Served: Parma, Youngstown, Lorain, Elyria, Lakewood, Strongsville, BrunswickShow More >
Moving Services
- Cheap moving services
- Local moving services
- Long-distance moving services
- Cross-country moving services
- International moving services
- Small moving services
- Piano moving services
- Pool table moving services
- Appliance moving services
- Last-minute moving services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of Mills Van Lines, Inc.
We analyzed and organized the customer reviews of Mills Van Lines, Inc. in Cleveland, OH using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Mills Van Lines, Inc. based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“confidence in this company is strong”
“Excellent company”
“awesome job moving my household goods”
“very pleased with the moving service”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“very punctual”
“gave precise time for pickup and delivery and honored it”
“Everything arrived exactly on time”
“they were timely”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“pricey but get what you pay for”
“additional unexpected costs made the move very expensive”
“Price isn't for the weak hearted”
“not affordable based on industry average”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“able to answer all my questions and made me feel at ease”
“Jimmy was still just as helpful”
“not clear about terms and conditions”
“end to end service was supportive”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“wanted a big chunk of money in advance”
“cost being $2k more than the estimate”
“unexpected additional costs were demanded for packing”
“charged 17% more than estimated”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“completed the job quickly”
“very concerned about speed”
“unloading was done haphazardly and carelessly”
“packed and loaded an entire house in 9 hours”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“guys were really nice and helpful”
“Jimmy was so professional and courteous”
“they are professional and friendly”
“pleasant people”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“definitely make them your relocation solution”
“I highly recommend”
“would specifically request Roger again”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“extremely knowledgeable and professional”
“Jimmy was so professional”
“Movers are professional”
“crew members were so professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“made no effort to rectify or fairly compensate for the damage”
“problems were not addressed by managers”
“priceless items lost, issues not rectified”
“they refused to acknowledge liability”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“furniture was wrapped carefully”
“great respect for the things they packed”
“no damage and new home spared from marks”
“ensure our items were moved carefully”
Great Crew Members
| Casey Smith | Casey comes up with smart solutions |
| Casey | extremely knowledgeable and professional |
| Roger Blankenship,Kenny | Roger was amazing and Kenny was awesome |
| Jimmy | Jimmy's customer service and kindness has been such a blessing |
| Matt | Matt was professional, caring, and helpful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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