PODS Moving & Storage revolutionized the moving and storage industry in 1998 by introducing portable storage containers, allowing customers the convenience of storing their belongings in their driveway. With nearly 25 years in the business, the company has helped complete over six million moves, of which over 1.5 million were long-distance moves, and operates in 46 states and six provinces. PODS provides various container sizes and offers multiple services including short and long-distance moving, on-site and facility storage, packing and loading assistance, car shipping, and moving supplies. The company's flexibility and control set it apart, giving customers the choice to load and unload on their own schedule. As part of the network of trusted movers in Akron, OH, PODS continues to provide this invaluable service to its customers.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Youngstown, Cuyahoga Falls, Stow, Medina, Barberton, Green, SolonShow More >
Moving Services
- Local Moving
- Long-Distance Moving
- Storage On-Site
- Store at Our Facilities
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Retrieve Previous Quote
- Contents Protection
- Moving Costs
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Customer Reviews of PODS Moving & Storage
We analyzed and organized the customer reviews of PODS Moving & Storage in Akron, OH using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for PODS Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“The entire process was so smooth”
“liked the people and overall experience”
“Terrible customer service and horrible services”
“great experience from beginning to end”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“PODS didn't drop off container on scheduled date”
“On time”
“The drivers were on time”
“Delivered and picked up on selected dates”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“not told about moving and pickup fees making it seem expensive”
“additional expenses incurred”
“price and ability to store containers made it affordable”
“Less expensive than movers”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“wonderful communication”
“Terrible customer service”
“Super helpful customer service made move easier”
“great communication throughout”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“was not told about additional fees, increasing final charge”
“quoted price is what I paid”
“misleading about charges”
“For the price they quoted”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“month-long ordeal with PODS”
“efficient”
“entire process took multiple days”
“maneuvered POD out quickly”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Val went above and beyond to assist”
“Bryan M. was very nice and courteous”
“Delivery guys were skilled and polite”
“So nice”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would hire PODs again”
“good overall experience ”
“Will never use again”
“would definitely use again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Horrible services imply lack of professionalism”
“they conducted themselves professionally”
“Val was professional in troubleshooting”
“professional and knowledgeable about the process”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“Not refunded for the cleaning required”
“Val worked hard to resolve the issue”
“incident resolution team hasn't gotten back to me”
“majored on willingness to work with me on a major issue”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“my items arrived in great condition”
“condition of our furniture was just fine”
“Rodent sprayed/pissed in container, items needed cleaning”
“made sure all belongings were protected and very secure”
Customer Insights
Cost: $ 4708.00 from 3 historical data points
Great Crew Members
| Val | Val fixed the issue effectively |
| James | James was awesome and helpful |
| Bryan M. | Bryan M. was very nice to talk with and courteous |
| James | went above and beyond in the rain |
| Bryan Mahoney | kind, courteous, very informative, great maneuverability skills |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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