Andrews Moving and Storage is a century-old family business based in Streetsboro, OH, right between Cleveland and Akron. Since 1908, it has been delivering best-in-class moves to customers in need of local and long-distance moving services. Andrews Moving and Storage offers comprehensive home and office moves, employee relocations, and white glove and final mile deliveries. It can handle every aspect of your relocation, from move consultation and coordination to packing, loading, transporting, and unloading. This company is an agent for United Van Lines, which means it can deliver internationally from country to country. Its crew members possess the right skill set for handling all types of situations. They have the best possible training and equipment to ensure a safe job, so you can relax knowing that everything is under control.
Andrews Moving and Storage Company
About Andrews Moving and Storage Company
Additional Cities Served: Akron, Parma, Canton, Youngstown, Lakewood, Cuyahoga Falls, MentorShow More >
Ohio Moving License
Active
Last Checked: 02/25/22
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of Andrews Moving and Storage Company
We analyzed and organized the customer reviews of Andrews Moving and Storage Company in Cleveland, OH using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Andrews Moving and Storage Company based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“fantastic job by the move team”
“excellent service”
“bed wasn't assembled correctly affecting overall service quality”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they were on time”
“timely”
“gentlemen arrived for the appointment on time”
“on time”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“Charging over $800 a month is blatantly unfair”
“refused to refund half of the move”
“The price was quite reasonable”
“for the service quality, you can't beat the price”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“was referred elsewhere instead of resolving the issue”
“manager provided me with details to order new part”
“kept me well informed about the delivery time”
“phone communication was complicated”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“charged more than quoted price”
“no move was done, lack of transparency regarding the situation”
“Quoted price was what I paid for the service”
“final cost was more than the quote”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“were fast and efficient”
“Quick and efficient move”
“worked very efficiently”
“Got done sooner than expected”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“they are friendly”
“All of the employees are wonderful”
“Personable”
“took the item to the basement without complaint”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would hire the move team again”
“would hire again”
“would hire again”
“unlikely to hire again due to unresolved issues”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“very polite and professional”
“professional crew”
“crew conducted themselves exceptionally well”
“employees were helpful from start to completed”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“didn't attempt to rectify the assembly issue”
“came back to finish once new part received”
“it took a year to receive a settlement”
“failed to make things right”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“cared for items during the move”
“bed assembly incomplete and issues with bed functionality”
“careful with items”
“took the time to wrap the furniture”
Great Crew Members
| Donala | sales rep was thorough and responsive |
| Andrew | helped with the smooth final stage delivery |
| Pam, Matt | professional and efficient |
| Helen, Gary | deliverymen were efficient and very pleasant |
| Steve, Ron | Steve and Ron were awesome |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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