Truck Rental at U-Haul Review

Looking to hire Truck Rental at U-Haul? See our detailed 11-point review based on our independent analysis of Truck Rental at U-Haul, 51 other Ottawa Hills moving companies, and 552 moving companies in Ohio.
Key Takeaways:
- Overall rating: 6.80 out of 10
- Highest 11-point rating category: Punctuality
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
U-Haul has been a prominent name in the DIY moving industry since its inception in 1945. Founded by L.S. "Sam" Shoen and his wife, Anna Mary, after recognizing a widespread need for do-it-yourself moving equipment available on a one-way, nationwide basis, U-Haul has grown to operate out of Phoenix, AZ. This company provides a variety of services including truck rentals, self-storage units, trailer rentals, propane supply, and moving supplies. It is particularly noted for its large selection of equipment, fostering mobility across the U.S. and Canada. U-Haul is distinguished by its legacy of innovation, beginning with a simple yet revolutionary idea to satisfy a personal need that grew into an extensive service network. It has developed a range of services over the years, catering extensively to military families and college students, among other demographics, and continues to be a strong presence in the moving services sector. The "Website Information:" provided is detailed and comprehensive, successfully covering the origins, growth, services, and notable aspects of U-Haul, allowing for a precise and informative description.
Our Research
11 Point Rating
Metric | Score Out of 10 | vs Nationwide Comparison between Truck Rental at U-Haul & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
---|---|---|---|---|---|---|
Quality | 7.29 | ↓ -12.1% | 1 | 0 | 100.0% | |
Punctuality | 7.70 | ↓ -3.6% | 2 | 0 | 100.0% | |
Will Hire Again | 7.09 | ↓ -11.9% | 1 | 0 | 100.0% |
Recent Truck Rental at U-Haul Reviews
Quality - 7.29/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 7.70/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 7.09/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Truck Rental at U-Haul
- Local Moving
- Long-Distance Moving
- Cross-Country Moving
- International Moving
- College Moving
- Military Moving
- Last-Minute Moving
- Packing Services
- Storage Services
- Commercial Moving
Licenses
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Detailed Customer Insights
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Contact Truck Rental at U-Haul
- Ottawa Hills, OH, 43615
- (419) 536-9253
- https://www.uhaul.com/Locations/Truck-Rentals-near-Toledo-OH-43615/765067/
How we ranked the top Ohio movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Ohio.
Rating Methodology
Here's the methodology we used to come up with the best movers in Ohio:

Our original review-based ranking algorithm
We started with a total of 552 companies that offer moving services in the Ohio area.
From these 552 companies, we analyzed a total of 81,861 reviews dating all the way back to October 2007.
We also reviewed a total of 189 state and federal moving licenses from these 552 companies and 1,782 different 3rd party review and social profiles.
Each of the ~81,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 196,235 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 28,339 Ottawa Hills moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Ohio moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?