North American Van Lines Review
Looking to hire North American Van Lines? See our detailed 11-point review based on our independent analysis of North American Van Lines, 66 other Cleveland moving companies, and 558 moving companies in Ohio.
Key Takeaways:
- Overall rating: 7.09 out of 10
- Highest 11-point rating category: Quality
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
North American Van Lines is a renowned moving company that has been in the industry since 1933. With over 500 agent locations nationwide, the company specializes in corporate relocation, long distance, and local household moving services. Their experienced agents assist customers with packing, loading, and transporting belongings, utilizing a personalized approach that reflects the individual needs of each move. For those looking for movers in Cleveland, OH, North American Van Lines is known for its 24-hour customer service and quality move management on the local and long-distance level. Some of their services include packing options, loading and unloading services, moving storage, installation and assembly services, and predictable pricing. They are dedicated to providing a stress-free moving experience and ensuring customer satisfaction.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between North American Van Lines & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.66 | ↓ -7.8% | 3 | 0 | 100.0% | |
| Will Hire Again | 7.64 | ↓ -5.1% | 4 | 0 | 100.0% | |
| Professionalism | 7.66 | ↓ -6.3% | 2 | 0 | 100.0% |
Recent North American Van Lines Reviews
Quality - 7.66/10
Overall quality of the service provided on moving day.
Overall Review Distribution
Will Hire Again - 7.64/10
How likely a customer is to hire the same movers again for their next move.
Overall Review Distribution
Professionalism - 7.66/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Additional Details
Moving Services Offered by North American Van Lines
- Cheap moving services
- Local moving services
- Long-distance moving services
- Cross-country moving services
- International moving services
- Small moving services
- Piano moving services
- Appliance moving services
- Furniture moving services
- Packing services
Licenses
State & federal license information
USDOT Interstate License
Status: Not Authorized for Interstate Moves (last checked 12/21/24)- USDOT: 1169193
- ENTITY TYPE: Carrier
1
Registered Trucks, Tractors, or Vans
1
Registered Drivers
9/17/03
Most Recent USDOT Update
-
Annual Interstate Miles
Detailed Customer Insights
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Contact North American Van Lines
- 6825 Engle Rd Suite 100, Middleburg Heights, OH, 44130
- (216) 307-2152
- https://www.northamerican.com/local/parma-oh-moving-company
Follow North American Van Lines:
How we ranked the top Ohio movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Ohio.
Rating Methodology
Here's the methodology we used to come up with the best movers in Ohio:
Our original review-based ranking algorithm
We started with a total of 558 companies that offer moving services in the Ohio area.
From these 558 companies, we analyzed a total of 81,863 reviews dating all the way back to October 2007.
We also reviewed a total of 189 state and federal moving licenses from these 558 companies and 1,788 different 3rd party review and social profiles.
Each of the ~81,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 196,235 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 25,456 Cleveland moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Ohio moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
