Help Moving & Storage is a local Ohio company servicing Dayton, Kettering, Springboro, and Centerville. For over 30 years, it has provided professional household, office, and specialty relocation services to customers looking for reliable and trustworthy movers. It is one of the experienced movers in Dayton, OH who can handle any move, from furniture to pianos to pool tables. Its goal is to provide excellent service while taking care of all the details so that clients can focus on what’s important in their lives. If you need same-day or next-day service, you can always count on this company for prompt help with your move, no matter the time of day. Its movers are available 24/7 for emergency moves and will make sure you feel at ease during the process. Help Moving & Storage offers competitive pricing on all moves with free estimates.
Help Moving & Storage
About Help Moving & Storage
Additional Cities Served: Kettering, Middletown, Beavercreek, Huber Heights, Fairborn, Xenia, TroyShow More >
Ohio Moving License
Active
Last Checked: 02/25/22Awards
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Customer Reviews of Help Moving & Storage
We analyzed and organized the customer reviews of Help Moving & Storage in Dayton, OH using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Help Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great experience with Help Moving”
“poor experience with the service”
“Excellent service overall”
“amazing job by movers”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“on-time and even a few minutes early”
“showed up within a couple hours to help”
“they were right on time”
“they were at our house within 90 minutes”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“the rate was a little higher but catered to my needs”
“they did the job for a fair price”
“The price was great”
“Price very reasonable”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“poor communication post-payment”
“Communicated well arranging the move”
“they were so responsive”
“told them our situation and they catered to my needs”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“additional costs were requested beyond quoted”
“charged what they quoted”
“$75 over estimate”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“they hustled and worked fast”
“quick”
“completed in great time”
“quick with moving oversized appliances”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“mix of courteous and unhelpful behavior from movers”
“They were courteous”
“were extremely polite”
“they were so professional and friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would highly recommend”
“would not hire again due to negative experience”
“Would definitely hire again for future moves”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“mixed professionalism, one good, one bad experience”
“Professional behavior throughout the move”
“very professional”
“professional and easy to deal with”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“contacted me to rectify the cancellation situation”
“do not want them to fix the damage”
“went out of their way to make sure I was satisfied”
“willingness for flexibility is unparalleled”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“careful with handling our big items”
“items left outside of the apartment”
“very careful with oversized appliances”
“furniture was delivered intact”
Customer Insights
Local Move Duration: 3 hours from 6 reviews
Great Crew Members
| Gary | showed up quickly and helped with heavy machines |
| Jordan | thanks to Jordan |
| Gary | Gary fit almost everything and packed the truck well |
| Gary | Gary showed professionalism and efficiency |
| Gary | Gary and team did a wonderful job |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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