Truck Rental at U-Haul Review
Looking to hire Truck Rental at U-Haul? See our detailed 11-point review based on our independent analysis of Truck Rental at U-Haul, 58 other Crestline moving companies, and 558 moving companies in Ohio.
Key Takeaways:
- Overall rating: 6.74 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
U-Haul, established in 1945 by L.S. "Sam" Shoen and his wife Anna Mary Carty Shoen, revolutionized the self-moving industry. Starting with a simple idea born from a personal need after World War II, they introduced one-way trailer rentals that significantly facilitated the mobility of the American and Canadian population. Now headquartered in Phoenix, AZ, U-Haul spans a vast network across North America, featuring approximately 176,000 trucks, 127,000 trailers, and over 66.7 million square feet of self-storage space. The company's innovative services include truck and trailer rentals, self-storage units, portable moving containers (U-Box), and trailer hitches, among others. U-Haul uniquely supports its local community through extensive involvement in sustainability practices and veterans' support, maintaining a robust position in the industry through continuous development geared towards improving customer experience. The provided "Website Information" is detailed and rich, successfully offering a comprehensive description that facilitates writing a thorough and informative company profile.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Truck Rental at U-Haul & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Friendliness | 7.78 | ↓ -10.9% | 1 | 0 | 100.0% |
Recent Truck Rental at U-Haul Reviews
Friendliness - 7.78/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Truck Rental at U-Haul
- International Moving
- Military Moving
- College Moving
- Last-Minute Moving
- Furniture Moving
- Appliance Moving
- Piano Moving
- Packing Services
- Storage Services
- Commercial Moving
Licenses
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Detailed Customer Insights
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Contact Truck Rental at U-Haul
- Crestline, OH, 44827
- (419) 989-6209
- https://www.uhaul.com/Locations/Truck-Rentals-near-Mansfield-OH-44906/765077/
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How we ranked the top Ohio movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Ohio.
Rating Methodology
Here's the methodology we used to come up with the best movers in Ohio:
Our original review-based ranking algorithm
We started with a total of 558 companies that offer moving services in the Ohio area.
From these 558 companies, we analyzed a total of 81,863 reviews dating all the way back to October 2007.
We also reviewed a total of 189 state and federal moving licenses from these 558 companies and 1,788 different 3rd party review and social profiles.
Each of the ~81,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 196,235 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 25,536 Crestline moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Ohio moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
